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“this is by far one the best T-Mobile me and my grandma went to they gave us the best deal we had went to cricket, assurance wireless, and other phone stores this one was the One for us we had seen a lot of people go in and come out with new phones it was just too good to believe I 100% recommend checking it out thanks To Alexander!!”
“Great work by Mr loredo he did excellent work on my iPhone 15 pro Max, I thought it was going to be impossible to fix it but he fixed it and works great and his customer service is excellent”
9AM - 7PM
1101 N Cage Blvd Ste 7, Pharr
Mobile Phones
“Laura was very helpful with my account. Took her time to explain in detail offers Cricket is currently having. Went over application in detail and helped me understand the information. Thanks to Laura I am now enrolled in the affordable program as well as HBO I wasn’t aware I had. Definitely recommend.”
9AM - 8PM
500 N Jackson Rd Ste N 8, Pharr
Mobile Phones
“The manager Jen, helped me transfer all my stuff. Informed me about the affordable discount, telling me Pell grant quality. Will be going back to finish the process. This store very helpful and friendly.”
10AM - 7PM
1406 E Nolana Loop Ste B, Pharr
Mobile Phones
“I went today to add a new line, and Jasmine and Erick welcomed me like if I was a family member they are very kind and were very helpful, they do a very great job, exllente service I use to be with Verizon and it’s nothing compared to the customer service these guys did today. Very recommen it.”
“(Translated by Google) I've always come to this place when I need to fix a phone and customer service never fails, fast and efficient.(Original)Siempre eh venido ah este lugar cuando necesito arreglar un telefono y el servicio de cliente nunca falla, rapido y eficiente.”
“Really nice and helpful ladies Joseline and susanna help me in getting a new phone and they help me transferred my information to the new phone I’m very happy with the service I’ll be recommending to my family and friends.”
“I’ve been a loyal customer of cricket wireless since my teenage years, I’ve had the wonderful experience to be helped by the handsome blonde young man named Edgar who upgraded my plan and was nice enough to permanently leave the auto pay payments since I always had troubles of it getting taken off. Thank you so much, Edgar! I’ll be sure to send people your way :)”
“Coby, did a great job taking care of me... 5 star customer service..... awesome communication ⭐⭐⭐⭐⭐
Super helpful in explaining details and answering any questions and concerns thanks Coby...”
“Great service have been going to this location for about over 3 months because they have helped find affordable deals all the time since the first time i walked in to the store to do my payment and asking for information on my account and I have been going here ever since”
10AM - 8PM
1901 West Dicker Road Ste 2, Pharr
Mobile Phones
“I am so pleased and satisfied with Jasmine she is kind, friendly, and very courteous she is very patient with me I am very satisfied I give her highest rating there is she is a very hard worker I other friends of mine speak very highly of Jasmine and that is very rare to find a hard worker she is she makes you feel very welcome I feel very comfortable with her coming in at any time for questions of my phone and still receive the same awesome treatment. Thank you for your attention. Blessings”
“Excellent telephone location, you can purchase an activated telephone at a low cost and with long distance and international calls. One of them is to activate ultra or lika mobile.”
“We had a wonderful experience, Robert was quite the rep. He was so helpful getting my nephew a new phone, adding him to my plan and even talking us into Internet, which we are so thankful for. We ended up having a couple of problems with the new phone and the tower, which were not Robert's fault, and he was able to fix everything without any trouble, and fast. Hands down best experience I have had so far with Metro, Robert is Ace!!”
“Came in to see what we qualified for. Amber was very knowledgeable and helpful. She gave us all of our options and even helped us make decisions in our best interest. Highly recommend her.”
9:30AM - 8PM
1511 E Nolana Loop Suite 310, Pharr
Mobile Phones
“Went in today because I had to make my payment. Kenia and Bryan helped me and they were both very helpful! Great customer service. You should hire more reps like them! Thank you!”
“I had an amazing experience at this T-Mobile store! From the moment I walked in, the staff was welcoming and professional. The store was clean, organized, and had a really positive atmosphere.
I especially want to give a shoutout to Neshla, who went above and beyond to help me. She was incredibly friendly, patient, and knowledgeable, making the whole process smooth and stress-free. She took the time to answer all my questions and made sure I left completely satisfied.
Customer service like this is hard to find these days, and Neshla truly made a difference. I highly recommend this location to anyone looking for great service and a team that genuinely cares!”
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“So impressed with this store and the most informative associate by the name of JJ . will recommend this store and the associates to my many friends and family thank you”