AutoZone on McDermott Road in Plano, TX is a leading retailer of auto parts and accessories. Reviews highlight consistently helpful employees and excellent customer service. Multiple customers report great experiences, noting that staff members like Mike and Jorge provide A+ service, do not give up until an issue is resolved, and voluntarily go out of their way to help. The store manager is also commended for hands-on work and exceptional assistance. Customers appreciate help with battery replacements, wipers, key fob batteries, and the tool rental program. The employees are described as making AutoZone a good, trustworthy place to go, often doing much more than expected. The shop is considered lucky to have such dedicated staff.
I stopped today in the store in Plano on McDermott to check my batteries, Michael was very respectful ,customer service was excellent, my battery was change professionally, … Thanks !!!
December 2025
Had a great experience here when I was looking to change the head light bulb for my car. Especially Jorge was very helpful when I had no clue on which one to choose and he also helped me to change them in my car. Highly appreciate his customer service!
November 2025
Amazing!!!!! Very helpful and fast on changing my battery!!!! Highly recommend this location for professional service!!!
