This O'Reilly Auto Parts store in Plano provides great service with a helpful and knowledgeable staff. The team goes the extra mile, offering hands-on help to find parts and fix issues. Customers report exceptional service and appreciate that the staff genuinely helps get what is needed done. The store carries necessary parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. This location also resurfaces brake rotors and drums and has a free Loaner Tool program. The store has good pricing on items like brake rotor and pad combos, and customers trust their tools with lifetime warranties. It is highly recommended.
Fantastic, helpful and friendly staff! I had a very unexpected issue with my vehicle on a Sunday afternoon and Jon was quick to not only assist me with the part I needed, but also give me contact information to a mechanic who was able to help me same day. A wonderful experience.
May 2026
The people here are always so nice and helpful, but I want to give an extra shout out to Jon. He is so knowledgeable and has helped me on multiple occasions. This location is my favorite for all my car needs. Thanks again!!
May 2026
Zia was very patient, helpful, and kind! He did not stop until issue was resolved! I am a very happy customer 😊