Baylor Scott & White Medical Center – Plano is a full-service hospital providing care in numerous specialties. Reviews consistently highlight professional, knowledgeable, and compassionate care. Many patients describe their experience as wonderful, with staff noted for being very nice, attentive, and going above and beyond. The environment is consistently reported as clean, with procedures described as clean and on point. Patients express deep gratitude, with some stating the hospital saved their life and provided safety during extended stays. The staff is commended for working hard to ensure patients feel cared for and for tending to their needs efficiently. In emergencies, the team is recognized for its swift response. While experiences can vary, many feel the excellent care from doctors and nurses makes up for any rare shortcomings. The overall sentiment is one of strong trust, with patients stating they would return and that it is the best hospital for emergency situations.
Everyone has been so kind and patient with my mother at BSW Plano. From the ER to the floor staff, everyone has been amazingly empathetic and caring to her. And she's a tough one to contend with as she goes thru cancer tx and contends with chemo brain :( I hope the OP cancer center will be the same experience
May 2026
All the staff was very professional and helpful. Not a wait either!
May 2026
No problems but zi fo not know which facility is being surveyed.