Bicycle Shops near Plano, TX
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3 locations found near Plano
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6455 Dallas Pkwy, Plano TX 75024
“I am the happy owner of a Silver Arrows 03 and it is a wonderful bike, fast and responsive. I particularly like the fact that the belt drive and gear change is so smooth and silent. Living in Los Angeles, the after sales service has been excellent. Upon delivery, delayed by Covid, they stayed in touch with me to advise of pending delivery date. Then a problem with the front brake caliper was resolved by a technician who came to my house and replaced the defective part. Recently I had a battery issue which was resolved within 24hours since i was able to bring my bike to their shop in Long Beach where all repairs were made under warranty. The N+ team has been extremely helpful and friendly every time. Happy to recommend this company and product. Andrew”
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190 East Stacy Road Suite 1704, Allen TX 75002
“Best customer service and resolution to adding training wheels to bicycle purchased at another store. My husband, mechanically adept, was unable to get 'universal' training wheels on our granddaughter's new bicycle. I called Trek Bicycle and first phone interaction convinced me I chose wisely. Trek was unable to install training wheels because parts were too short. Told my husband extender they needed to order for installation. They still weren't able to make it work with the extender. However, with their ingenuity, they were able to take parts from a used bike on hand to make it work. Solved the problem! Caring staff, creative problem solver and had our granddaughter enjoying her bike quickly. Next bike purchase is definitely at Trek Bicycle Allen!”
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1451 West Campbell Road, Richardson TX 75080
“Me and my wife and I had a great experience at Bike Mart yesterday, and Jerry was a huge part of that. He had such a positive attitude and genuinely great energy from the moment he started helping us. He was extremely knowledgeable, friendly, and patient while walking us through the different bikes and answering all of our questions. He even let both of us try out several bikes so we could get a feel for them and figure out the right sizes instead of feeling rushed into a decision. Customer service like this is hard to come by. Jerry made the whole experience easy, comfortable, and enjoyable. Definitely top-tier service, and we really appreciated his help. If you stop by Bike Mart, ask for Jerry!”
