About Candlewood Suites Dallas Plano East Richardson by IHG
Candlewood Suites Dallas Plano East Richardson by IHG offers spacious and clean rooms with comfortable beds. The rooms are functional and include a full kitchen with appliances, and guests can borrow additional items like blenders from the front desk. While the hotel is noted as old and some rooms may have a mild mildew smell, the accommodations are generally bug-free. The location is perfect, close to the George Bush Turnpike, with nearby restaurants, stores, and entertainment. The staff receives consistent praise for being super friendly, courteous, and providing great customer service, often quickly accommodating requests. Helpful amenities include free laundry, an exercise room, a business desk, and free coffee in the lobby. There is no breakfast, but guests appreciate the strong and hot shower, effective A/C, and the good value for the price. Despite occasional issues like elevators not working, the overall experience is positive, leading many guests to state they would stay again.
Room is functional. Hot water quicker than many other hotels. No Breakfast. Just a hop away from George W Bush Turnpike. Bed is comfortable & room is bug-free. Asked for high floor & quiet room - staff quickly accommodated. A/C works very well. TV is nice size, & easy to add my roku device. Great value for the... read full comment
October 2025
The hotel is old but i dont mind staying here. The location is perfect and most of all, i had great customer service from the front desk.
July 2024
Noteworthy details: All the staff are super friendly. The rooms are very comfortable. Strong and hot shower. Good AC. Full kitchen and appliances in the rooms. You can also borrow other appliances for free. Coffee free in the lobby with creams.