Cigar Warehouse is a wonderful place and a gem for cigar enthusiasts, widely considered the absolute best with a fantastic experience. It is a classic cigar environment with a chill, relaxed, old-world feel and a great atmosphere. The business boasts a huge, quality selection of cigars, with more varieties than 99% of shops in the area and many limited editions. It is well-run with great prices, fair market prices, and many bargains, often priced close to online distributors, including a discount for bulk purchases. The staff is generally super nice, super cool, incredibly helpful, friendly, and knowledgeable. Workers are truly passionate and know everything about cigars, providing honest opinions. However, there can be rare exceptions, with an occasional off-putting or rude employee noted in one instance. The humidification is excellent, with cigars consistently kept in perfect condition. The Plano location does not allow smoking, while another Dallas location does. It is a go-to shop and definitely worth a visit.
Massive inventory with plenty of boxes to backup single stick sales. Wide range of accessories available. Excellent prices on everything. Friendly service and helpful advice always available. Plenty of parking. Easy on and off from the Dallas North Tollway and the PGBT.
May 2025
Excellent service, super friendly and helpful, all the recommendations have been great. Wonderful selection as well.
May 2025
The lady there was useless. She sat buried in her cellphone, but the guy who helped me was amazing. Very knowledgeable and willing to help out with alternative choices. Grateful selection
