Discount Tire in north Plano offers a wide selection of tires and wheels, making it a trusted choice for those seeking quality service and competitive prices. The store stocks popular brands and can order and install any tire or rim that fits a car, SUV, or truck. Customers can get services such as tire installation, rotation, balancing, flat repair, and free air pressure checks, often with quick turnaround times. Most reviews highlight positive experiences, particularly praising the politeness, professionalism, and careful work of staff members. One customer appreciated a technician's friendly attitude, while another commended the thorough and careful installation of tires on a Tesla by a technician who was friendly and respectful. These workers are described as hardworking and attentive to detail. However, some reviews mention issues like waiting despite scheduled appointments, damage to a wheel hub cap during installation, and a broken wheel stud caused by rushed work. These incidents led to frustrations, longer repair times, and concerns about the store's attention to detail. Customers also noted that repairs sometimes require going to other shops, which can be time-consuming. Overall, Discount Tire in north Plano is recognized for its wide selection, good customer service, and skilled technicians. While some experiences could be improved, many customers feel confident returning for their tire and wheel needs, especially when they encounter staff who are friendly, respectful, and thorough.
Very slow service. More than 2 hours wait to get tires replaced
September 2024
Did a good job, however While installing wheels I saw a worker throw and scratch my hub cap trying to be quick and pass it to the other worker. I don’t mean to be a stickler and I get they are just hub caps but c‘Mon I spend time and money to make my wheels look shiny.
June 2024
Thank you Mike for taking care of my tire repair quickly! I was in and out of there in under an hour- in at 8:45, out at 9:35!, after wasting time driving to and waiting at the Coit/380 store!