FedEx Ship Center in Plano, TX offers a range of shipping services, including packing supplies, boxes, and FedEx shipping options. Customers can have their FedEx shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping services, and FedEx Ground is faster to more locations than UPS Ground. Customers have had mixed experiences at the FedEx Ship Center. Some have reported excellent customer service from staff members like Robert and Ashley, who were helpful in resolving issues with damaged packages and providing support. However, others have encountered less friendly staff, with one reviewer describing a "fat white dude at the front desk" as having a poor attitude. Despite the occasional staffing challenges, the FedEx Ship Center in Plano, TX generally provides the necessary shipping services and support for customers' needs. The center's ability to handle large and heavy packages, as well as its flexibility in accommodating customer requests, have been appreciated by some reviewers.
Great people helping and supporting for all kind of requests related to shipping dropping and returns and pickup I recommend them to anyone need such as service
June 2025
Fahad was an amazing person helping me through every step of the way.
November 2024
Giving this location 4 stars purely on the great customer service from Ashley & Karen. They made a very frustrating situation with the manager and a bad driver, so much better. They were very sweet and helpful & finally fixed the problem with urgency. Thank you Ashley & Karen!
