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“The worke was very helpful and took care of me quick and fast. I do recommend this place if you need to take care of shipping or any other similar sort of things”
“I had an excellent experience at DHL. The staff member who assisted me was incredibly professional, friendly, and genuinely helpful. He went above and beyond to ensure everything was handled smoothly, answered all of my questions, and made sure my package was shipped without any issues. The entire process was quick, easy, and stress-free thanks to his outstanding customer service. It’s not often you come across this level of care and professionalism. A truly five-star experience—I highly recommend this location!”
“An amazing experience at the mailing point! The staff is always amazing, professional, and genuinely helpful. They make your shipping and Pmb needs easy and stress free! While they also have the ability to handle everything Diligently and efficiently! Will remain a customer for all my needs”
“If I had the option on this review to give 10 stars, then I would and I'd give it to Sarah!! She has helped us tremendously with last minute, in a crunch, notary services for my mom and family. As a family member battling new on set of cancer and frequent hospitalizations, Sarah came through to help. We will never forget those moments. Sarah was very understanding, friendly, and professional. I am totally going to see her to get my passport re-newed which is due next year! Thank you Sarah, you've been a blessing to our family. <3”
“Located right next to State Farm, this place is part shipping center and part... oddity shop. They sell a pretty bizarre and random mix of items—everything from Turkish lamps and Halal vitamins to bakhoor perfumes, women's purses, Islamic wall art, wall clocks, halal gummy candies, forhead thermometers (?!), wallets and blankets. It’s definitely a bit of an off-putting collection, but the atmosphere is pleasant enough.
I originally went in to drop off a FedEx package, but their system couldn't scan my FedEx QR code (though a nearby corporate FedEx scanned it with no problem right after).
Even though the scan didn't work out, the guy at the desk was fantastic. He was super helpful, kind, considerate, and apologized profusely for the tech issue. The inventory setup might be weird, but the great staff and welcoming vibe definitely make up for it!”
“If I had the option on this review to give 10 stars, then I would and I'd give it to Sarah!! She has helped us tremendously with last minute, in a crunch, notary services for my mom and family. As a family member battling new on set of cancer and frequent hospitalizations, Sarah came through to help. We will never forget those moments. Sarah was very understanding, friendly, and professional. I am totally going to see her to get my passport re-newed which is due next year! Thank you Sarah, you've been a blessing to our family. <3”
“This local, family-owned business is so wonderful! The way they pack a box for shipment cannot be matched. We love them. Do not miss the pickles, salsas, butters, nut mixes and gifts! Everything is done by them in Plano!”
“The Legacy West location came through when the Plano store on Park Blvd said they could not print my order because it would take them 3 hours to convert a JPEG file to PDF. One hour before store closed and Autumn went above and beyond to get my order completed. Exceptional customer service from Autumn!! Thank you!!!”
11AM - 1:30PM
2520 K Ave #700, Plano
Shipping Centers
“I recently visited this plano mail package and more and was very impressed with the level of service and professionalism. The staff were friendly, knowledgeable, and helped me choose the right packaging materials for my fragile items. They handled everything with care, and my package arrived at its destination in perfect condition.”
“Great team here! I had a shipment come back as return to sender. They helped me thru all the options and costs for each. They also took extra time to get everything the way I wanted. Thank you!”
“Easy and breezy to get service and assistance, highly recommend! Craig took care of my service needs and got me out in a jiffy. Store is clean and plenty of parking!”
“I just visited here to drop off a DHL package, and the experience was really great. The person who helped me (I think he name was Greg), was really kind and helpful. I’d stop by here again to drop off a package!”
9:30AM - 3:30PM
2024 West 15th St F, Plano
Shipping Centers
“Excellent customer service! The staff was extremely friendly, welcoming, and helpful from start to finish. They truly provide world-class customer service and make every visit a great experience. It’s always refreshing to deal with people who genuinely care about their customers. Highly recommend this UPS Store”
“I purchase my labels online for my business and can scan and ship with their self serve option. I’ve never had any issues and always go in the morning the same guy is super friendly to help or let me know he’s there if I need anything.
I think people just need to realize how hard customer service is and if you walk in acting like a karen you deserve to be treated like one. Just be kind it’s not that hard and it doesn’t cost anything.”
“It’s the best self service printing place I’ve ever been to. I used to go regularly and there is a desk to quickly send out the signed copies. I love this store!”
“Quick service and super helpful. Came here because the place I usually went to was closed and honestly will not be going back to my old place, Mr Parcel is much better.”
“I always come to this location and I’m always happy with the service. WILSON and CHRIS are AMAZING! They are very nice and helpful.
The employees here always do a great job
Great service !!!”
“Recently visited Office Depot and had the best experience ever with one of the team members, Fred. Fred was incredibly kind and thoughtful when we came in to print a poster. He took the time to help us, answered all of our questions, and made sure everything turned out perfectly. His patience and positive attitude truly made our day, especially since we were a little stressed about getting it done on time. It’s rare to meet someone so genuinely helpful and considerate. Because of Fred, I’ll definitely be coming back to Office Depot every time I need to print something. Thank you for such amazing service!”
“Graham was Amazing in helping us with you package that got lost! We knew how to look up the code amd file a claim so they can start the investigations on where our package went to.”
“Literally the best experience that I’ve had at a UPS facility in a long while!
Greeted as soon as I walked in by knowledgeable and friendly staff!
10/10 recommend!
Special shoutout to Rashanda and Kia for making this process seamless for me. I appreciate your OUTSTANDING customer service!”
“8/5/22: Michaela greeted me when I arrived. I explained that I needed help shipping a package, since the return label that I printed was larger than the box. She made a smaller copy of the return label and took care of it. She was very pleasant and pointed out a drop off box for any future drop offs that didn't require assistance. She made shipping a package easy, and was very nice about it. The only downside I've noticed on prior visits is that customers park in the handicap spaces without a placard or a handicap license plate. Even if only to drop off or pick up a package, handicap parking is for those who are authorized to park there.”
“Amazing experience ! This is what the post office should be like. Great service, fast, clear and professional. I will definitely use this spot over usps as often as possible.”
“I have been coming to this location for many years & I wanted to take a few moments to express my thanks & appreciation to an employee named Michael. Michael's been working at this location for I believe 11 years and every single time that I come in he has been there working he is very receptive of the information that I've given him about what I've done. He is very patient and is encouraged to get the job done right the first time. The management team at the store is also awesome and helpful. So if you need anything done in terms of like office stuff, definitely come here.”
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“I have used this location for several returns, have had wine shipped and have sent out an expensive watch for repair and the staff is always wonderful and efficient.”