Firestone Complete Auto Care in Plano, TX, has been serving the community since 1926, offering a wide range of vehicle maintenance and repair services. Located at 2480 K Ave, this shop is known for its exceptional customer service, with staff who genuinely care about their customers' time and needs. Reviewers appreciate the honesty and trustworthiness of the team, highlighting that they provide straightforward assessments without unnecessary upselling. The service is efficient, with quick tire assistance and thorough inspections. The staff, including standout employees like Ysenia and Anthony, receive praise for their kindness and attentiveness, ensuring customers feel valued and informed throughout their experience. Even in challenging situations, such as when a customer faced a flat tire after an inspection, the team handled it with patience and professionalism, going above and beyond to resolve issues. Overall, Firestone Complete Auto Care is recognized as a reliable and affordable option for auto care, making it a go-to destination for residents in Plano seeking comprehensive vehicle services.
First they always seem to care. The people answering the phones and checking you in are on point, and considerate of my time. The shop guys are busy and not just standing around talking like other locations. This is a customer service location, not just a tire shop. Thank you
March 2025
Great customer service. Fast, reliable, and honest work.
March 2025
Crew got me in and out quickly. Always professional and courteous.
