Floor & Decor in Plano, Texas offers an unbeatable selection of high-quality tile, wood, stone, laminate, and luxury vinyl flooring. The showroom features a wide range of products and materials, catering to both professionals and DIY enthusiasts. Expert design services and free in-store pickup make the shopping experience convenient and hassle-free. Customers have had mixed experiences with the staff. Some have encountered extremely helpful and knowledgeable employees, such as Deleon, who provided creative and positive assistance with tile selection and bathroom renovations. Others have struggled to find someone to answer their questions. However, the overall consensus is that Floor & Decor is a go-to destination for homeowners and contractors seeking affordable and reliable flooring solutions. Customers praise the store's extensive tile options and the ability to take home samples to visualize them in their own spaces. The customer service has been highlighted as a standout feature, with Lakeiya Hunter and Rosie Esquivel providing exceptional guidance and support in simplifying design choices and facilitating easy returns and order pickups.
I needed to match the tile walls in my master bedroom to new flooring in the shower. I received excellent customer service and walked out feel confident I pick the right time. I can't wait to have it installed. Thank you š
June 2026
Thank you Logan and Amy for making my experience great every time Iām there to shop! I had an excellent experience at Floor & Decor in Plano. Both were friendly, professional, and very knowledgeable. They took the time to answer my questions and made sure I found exactly what I needed.
June 2026
Renae was so helpful when I was buying tile for the walls and floor of my bathroom.
