Floor & Decor in Plano, Texas offers an unbeatable selection of high-quality tile, wood, stone, laminate, and luxury vinyl flooring. The showroom features a wide range of products and materials, catering to both professionals and DIY enthusiasts. Expert design services and free in-store pickup make the shopping experience convenient and hassle-free.
Customers have had mixed experiences with the staff. Some have encountered extremely helpful and knowledgeable employees, such as Deleon, who provided creative and positive assistance with tile selection and bathroom renovations. Others have struggled to find someone to answer their questions. However, the overall consensus is that Floor & Decor is a go-to destination for homeowners and contractors seeking affordable and reliable flooring solutions.
Customers praise the store's extensive tile options and the ability to take home samples to visualize them in their own spaces. The customer service has been highlighted as a standout feature, with Lakeiya Hunter and Rosie Esquivel providing exceptional guidance and support in simplifying design choices and facilitating easy returns and order pickups.
Two miracle associates from.floor.and Decor, plano. Changed days perspective. Long day.. walking picking. They are sweating ,helping with smiles. Thanks for having this energy Juan and Gavin😊❤🎊 Thanks F&D.
September 2026
Dorian at the Plano Floor & Decor was excellent! He was very helpful, patient, and knowledgeable. He listened to what I wanted and helped me choose the perfect option for my fireplace. He made the whole process easy and enjoyable. I really appreciate his help and highly recommend Dorian!
July 2026
Logan is a rockstar!!! He helped me find the Spanish tile I was looking for and order pick up in Wylie location for me. He also helped me with 2 vanities. He is very knowledgeable and has amazing customer service. -Ramzey
