Lone Star Vacuum is a family-owned business that has been serving the community since 1973, offering a wide range of vacuum products and services. Customers appreciate the store's knowledgeable staff, particularly Jay, who provides exceptional service and expertise. Whether customers need a simple repair, a total overhaul, or are in the market for a new vacuum, Lone Star Vacuum is well-equipped to meet all vacuum needs while accommodating various budgets. Many reviews highlight the excellent customer service, with Jay taking the time to explain features of different vacuum models and allowing customers to test them on various floor surfaces. The store has garnered praise for its honesty and efficiency, with quick repairs on popular brands like Dyson and Miele, often at no charge. Customers have left satisfied, expressing gratitude for the thoughtful assistance and the lack of pressure to make a purchase. Lone Star Vacuum is noted for its clean, spacious store and steady customer traffic, indicating its established presence in the community. The combination of quality products, knowledgeable staff, and a commitment to customer satisfaction makes this business a highly recommended destination for anyone seeking vacuum solutions.
Jay is the nicest guy and he was able to fix my vacuum quickly same day (I was missing a screw and nut). I’m so glad I made the drive to Plano to visit the shop! I’m so glad my old vacuum cleaner got a second life!
April 2025
Good service. Friendly. Repaired our Dyson in less than a week. Honest about issues and pricing. Vacuum is working as good as new!
January 2025
Great service, knowledgeable, met promised ready date
