Sewell MINI of Plano is known for building strong relationships with customers rather than just selling vehicles. Their focus is on providing "Customers for Life" by treating everyone with kindness and respect. Many customers appreciate the friendly and helpful staff, who go above and beyond to make the experience pleasant. For example, some reviewers highlight how staff members are attentive, explaining repairs with video walkthroughs and ensuring clear communication. The dealership offers a welcoming environment, with good coffee, fast wifi, and clean cars, making service visits comfortable. Customers also commend the sales team, especially when buying certified pre-owned vehicles, describing the process as smooth, welcoming, and not rushed. Out-of-town visitors have praised the service team for quick repairs, saving them time and money, even during busy holidays. Overall, Sewell MINI of Plano is recognized for outstanding customer service, friendly staff, and a commitment to building lasting relationships, making every visit a positive experience.
Dropped off my wife's Mini Cooper for service. Great customer service team.
June 2024
I came down from Tulsa to work with Jordan Nagel over the weekend on a beautiful used X6. He was top tier to work with from start to finish. Highly recommend Sewell!
June 2024
This dealer is great Sewell and the workers are very kind to customers and will even give people outstanding treatment when taking a car for a test when not buying. Would rate 10/10 if I could.
