Sewell MINI of Plano is a dealership that emphasizes building lasting relationships with its customers, aiming for "Customers for Life." Generations of clients trust their service, which includes complimentary loan cars, complimentary car washes, and technology consultations. Customers consistently praise the friendly and kind staff, noting outstanding treatment whether they are just test-driving or purchasing a vehicle. The dealership offers a welcoming environment with fast Wi-Fi and good coffee, making service visits more pleasant. Many appreciate the clear explanations provided by technicians, including video walkthroughs that help customers understand the work being done on their cars. The staff is known for being attentive and helpful, whether assisting with car maintenance or guiding customers through the buying process. Customers from out of town have also experienced exceptional service, with staff working to expedite repairs and find savings on bills. Overall, Sewell MINI of Plano is highly recommended for its friendly service, professional staff, and commitment to customer satisfaction. They pride themselves on treating each customer with kindness and respect, making every visit a positive experience.
Dropped off my wife's Mini Cooper for service. Great customer service team.
June 2024
I came down from Tulsa to work with Jordan Nagel over the weekend on a beautiful used X6. He was top tier to work with from start to finish. Highly recommend Sewell!
June 2024
This dealer is great Sewell and the workers are very kind to customers and will even give people outstanding treatment when taking a car for a test when not buying. Would rate 10/10 if I could.