Office Equipment in Plano, TX

“This review is based on the exceptional customer service provided by Craig Hammond at the Plano location of Relax the Back. I ordered a Travel Lite seat cushion over the phone to be delivered to my daughter who lives in Chicago. Craig took all the information he needed, but it was what he did after he got the information that was so impressive. The cushion was a birthday present for my daughter. I asked Craig if he could just put a note with the cushion so our daughter would know it was from “Mommy and Daddy with our love.” So, he took it upon himself to go to CVS to get a small card that he had his mother write and sign for us (he said her handwriting was better!). He timed the delivery of the package with UPS to make sure it would arrive as close to her birthday as possible but not a day later than her birthday. He kept me informed every step of the process! He sent me a picture of the UPS mailing label and the tracking number! My daughter got the gift a couple of days before her birthday and called us immediately to thank us asking only one question, “Whose handwriting is this on the enclosed card?” She enjoyed the story of how thoughtful Craig was to take care of literally every detail to make sure everything was perfect for her birthday. Thank you, Craig for your efficiency AND your thoughtfulness! Over and above service for sure!!”

“This Office Depot is my go-to. They are always very patient and helpful on various print projects. Daniel is the spotlight associate that helps me time after time and is most helpful.”

“This place is so underrated. I have purchased all my furniture here for the past 10 years. I always receive compliments in my offices. The customers service is unmatched. Beautiful designer pieces at great prices. If you want quality furniture come here.”

“It’s the best self service printing place I’ve ever been to. I used to go regularly and there is a desk to quickly send out the signed copies. I love this store!”

“Recently visited Office Depot and had the best experience ever with one of the team members, Fred. Fred was incredibly kind and thoughtful when we came in to print a poster. He took the time to help us, answered all of our questions, and made sure everything turned out perfectly. His patience and positive attitude truly made our day, especially since we were a little stressed about getting it done on time. It’s rare to meet someone so genuinely helpful and considerate. Because of Fred, I’ll definitely be coming back to Office Depot every time I need to print something. Thank you for such amazing service!”

“We had an absolutely fantastic experience with USA Datafax from start to finish.

Mandy was incredibly responsive, transparent, and patient with all of my questions, and Cris did an excellent job delivering and setting up our new machine. He took the time to explain everything clearly and made the entire process easy.

What stood out most was the level of care. This never felt like someone simply trying to sell us a copier—it felt like working with people who genuinely wanted to make sure we ended up with the right solution and understood exactly what we were getting.

Great communication, great service, and genuinely good people.

We couldn’t be happier with the experience.

Datafax for the win!”