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“My wife and I were browsing the mattresses at your Polo Towne location when I had a sudden attack of Parkinson's, which made me immediately dizzy and unable to walk back to my car.
Rusty asked if he could provide assistance, and a great help he was! Working together, Rusty and my wife got me into the passenger seat so that my wife could drive me home. No telling what might have happened without Rusty's intervention. To me, Rusty is a modern-day hero.”
“We had a great experience at this location. TJ helped us out and had a great balance of giving us a little space to make our decision while being knowledgeable and ready to answer questions and offer suggestions that met our needs.”
“We purchased our second dining room table from Weir’s last month. We bought our first one from them over 50 years ago. Our son and his family wanted it for their home. Weir’s is wonderful for quality and price. Gabriela Hilger was most helpful to us with our new purchase and getting it delivered to us since we live 100 miles out of town.”
“My wife really wanted to get new rugs. It was quite a process, but Mo helped us every step of the way. At the end of the day, we found something that my wife loved, and the customer service was everything you would hope for from a business that cares about its customers. 5 stars”
10:30AM - 6:30PM
1725 N Central Expy UNIT 105, Plano
Furniture Stores
“I just bought the Osaki Duo. What a great experience. Natalie was wonderful. Very patient. Helped me try various chairs until I understood what I like. Eddie was helpful as well. This is the place to buy your chair. Plus I got a great deal. Very pleased.”
“Our positive posture chair is fabulous, what a great way to end our day by a 30 minute massage. John and Michael were our two salesman that have been nothing but helpful. They’re very responsive (call/text) and knowledgeable, even after they sell of their chair there customer support is A+. They did not push the chair on us as the chair sold itself. If you have ever been to a chiropractor and know that feeling of walking out of the clinic, that’s exactly the feeling you get after each and every session of healing touches massage chair. Thank’s again for one of the best pieces in our home.”
“This review is based on the exceptional customer service provided by Craig Hammond at the Plano location of Relax the Back. I ordered a Travel Lite seat cushion over the phone to be delivered to my daughter who lives in Chicago. Craig took all the information he needed, but it was what he did after he got the information that was so impressive. The cushion was a birthday present for my daughter. I asked Craig if he could just put a note with the cushion so our daughter would know it was from “Mommy and Daddy with our love.” So, he took it upon himself to go to CVS to get a small card that he had his mother write and sign for us (he said her handwriting was better!). He timed the delivery of the package with UPS to make sure it would arrive as close to her birthday as possible but not a day later than her birthday. He kept me informed every step of the process! He sent me a picture of the UPS mailing label and the tracking number! My daughter got the gift a couple of days before her birthday and called us immediately to thank us asking only one question, “Whose handwriting is this on the enclosed card?” She enjoyed the story of how thoughtful Craig was to take care of literally every detail to make sure everything was perfect for her birthday. Thank you, Craig for your efficiency AND your thoughtfulness! Over and above service for sure!!”
“Mine and my husband's experience with Jasmyne at the Dallas Showroom was wonderful! I had used the company's website to do a lot of the homework myself before making the trip to the store, but Jasmyne's professional input was a huge help in making the final decisions to create the perfect sofa for us. We appreciate all the help she gave, and can't wait to see what we have designed!”
“I’ve bought all my light fixtures here. Everyone seems to be very helpful. One of my fixtures started to turn color and they help me replace it! The manager Keegan and Mr Yav were so nice and helpful. This is exactly why I buy here! When something is wrong , thy don’t just dismiss you and the problem. They found a way to help me!”
“I haven't seen a business before with uniformly positivity from sales to service to administration. I ordered new equipment along with disassembly, transport and reassembly services. The service crew consisting of Thor and Giraffe were prompt, friendly and completed their tasks quickly, competently and with no damage to my home. I recommend Universal Billiards unequivocally and wish that other businesses and trades were on the same plane!! DS Frisco, TX”
“I had a great experience with Rebekah. She helped me with my new beginnings in playing pool and guided me through purchasing a pool stick that was perfect for league play. Her conversation was enjoyable, and she was incredibly smart and intuitive—she helped me with everything I needed and made the whole process easy and comfortable. I truly appreciate her and highly recommend her. She’s a real asset and absolutely deserves recognition.”
9:30AM - 7PM
1301 Summit Ave Unit #9, Plano
Furniture Stores
“Super pleased with this service. The process was very seamless from start to finish in terms of arranging the pick up of my couch. The clear communication around the pick up and scheduling a time was very much appreciated. Highly recommend using this company.”
“We had such a great experience working with Toby and Amy while buying our couch. They were both incredibly kind, patient, and genuinely helpful throughout the entire process. They took the time to work within our budget without making us feel pressured and made everything so easy and stress free. You can tell they truly care about their customers and want people to leave happy. We absolutely love our new couch and are so thankful for all of their help. Highly recommend asking for Toby and Amy if you stop by!”
“They were very attentive and helpful. They assisted me with everything, and the product I bought was much higher quality than what I paid for. I would especially like to thank Priscilla for taking care of me.”
“What a WONDERFUL experience at the WEST PLANO Sleep Number store. From the first moment I entered Santana the manager was very helpful and efficient. Describing in detail, the various Sleep Number options.
She kindly waited until my husband could arrive to review the beds as well
The whole purchase and scheduling delivery experience was flawless.
Prior to delivery, we received frequent updates from Sleep Number on what to expect.
When I had a question, co associate Savanaha, was quick w a response
On Delivery Day , up rolls Tony and Tanner right on time. They assembled the new bed and took away the old one in just one hour!
We have LOVED our new Sleep Number bed!!!”
“Absolutely amazing service!!! If I could give 10 stars I would! The team worked together so well. It was Kris, Daniel Ayala (THE BEST), and Derrick.
They showed me all the durables of the furniture and offered demonstrations on the fabric and helped me choose the best functionality pieces for Family! They beat out Rooms to go on savings and respected my Veteran status! I’m in love with the sectional and I’m changing my would vibe at home to match it! Thank you guys so much! My family can’t wait to utilize this for our games nights and sleepovers!!”
“I don’t leave many reviews but just want to say these people took care of us from A-Z. From picking out the furniture to delivery. Their customer service is top tier. Amazing shopping experience.
Shout out to Matt and the night store manager!!”
9AM - 5PM
1308 Summit Ave Ste 2, Plano
Furniture Stores
“I have been a customer of this establishment for several years, and I can’t recommend them highly enough. The owner, Jim, is the definition of professionalism. He is incredibly kind, attentive, and genuinely one of the nicest people you’ll ever meet. He remembers me every time I walk through the door, which speaks volumes about how much he values his customers.
Over the years, I’ve purchased salon equipment from him, sold salon equipment to him, and had equipment repaired there. Their prices are very reasonable, and I’ve always been treated with the utmost respect and honesty.
Every employee is friendly, knowledgeable, and eager to help. If you’re looking for a business that truly values its customers and stands behind its service, this is the place. I highly recommend them—you’ll understand why as soon as you become one of their customers!”
“We just moved from other state and luckily we found Zilli furniture .staff is very friendly and not pushy at all and then delivery time owners had personal touch with there presence and bright ideas . I would recommend 3verybody to shop there for elegant furniture and accessories.”
9:30AM - 9:30PM
4836 W Park Blvd, Plano
Furniture Stores
“Little chaotic and disorganized. The prices are somewhat unreasonable on certain items. It’s fun to walk around the store and also they do have good variety of items especially for the bathroom and the household in general”
“This place is so underrated. I have purchased all my furniture here for the past 10 years. I always receive compliments in my offices. The customers service is unmatched. Beautiful designer pieces at great prices. If you want quality furniture come here.”
11AM - 5:30PM
1030 E 15th St, Plano
Furniture Stores
“I got so many compliments on my dinner table. Sutton place furniture was the best find. I love all their stuff most important their prices are fair. Great costumer service. The owner is super friendly. I have recommended them for a lot of my close friends and family.”
“Always find good finds here. The decor is always unique, plentiful, and with good styles.The indoor pillow & accent chairs selections needs some work as well as pricing tags needs to be consistently on each item. But overall, its my fo to place for all things home!”
“Kathy Adams Furniture is our go to place for fine furniture. They carry an array of colors, textures and style. The store is great, but its secret weapon are its designers. We worked with Fanchon to furnish our new home. We described our style to Fanchon and she produced a series of designs that blew us away. Each room had a unique theme, yet the whole house coordinates across all rooms. We were amazed and very pleased. She is a gifted designer and we highly recommend Fanchon and Kathy Adams Furniture.”
9:30AM - 9:30PM
8700 Preston Rd Ste 111, Plano
Furniture Stores
“O. M. G. I absolutely love this place. It's like a treasure hunt for all things for your home. We have lots of goodies from here. It's just a great place to shop and find bargain's. From imported olive oil and balsamic vinegars to lamps, chairs and bedding. Oh let's not forget the pet section as well.”
“Haven't been here in awhile but they still have a decent & interesting selection of items. Seems like the food/snacks area has gotten bigger with a good selection. I do however wish their prices were more competitive (they are a little expensive).”
“Call to book an home interior design appointment with award winning interior designers Dallas TX or a kitchen designer, bath designer or home remodeling contractors.”
“Was order the hair salon furniture from Amy , wow the price and quality,way much better than market price , so satisfied for deal with Amy , definitely will order next store furniture from Amy again!”
“I wish to warn the people visiting this store about certain people waiting outside the store to preach you about Jesus and his teachings ‘wanting’ to convert my religion. This happened on a Wednesday afternoon during busy hours and I hope the store takes some action against people who wait outside trying to make people uncomfortable. A lady stopped me as soon as I exited the store and reached out with a handshake with two other people and all started preaching.
I only went into the store for Amazon returns and i’m sure the store has a variety of products to offer with helpful and knowledgeable staff.”
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“After 10+ years my old mattress became impossible. The foam just gave out. Joshua was a delight in helping me find a mattress to fit my needs and stay within budget! He also was good at explaining the differences in mattresses and offering various financial options, and even with delivery of my final selection the price was under my top limit. I like the eurotop very much! Also the delivery guys, Anthony and Irving were friendly and fast. 10/10 would shop again.”