O'Reilly Auto Parts store #527 in Plano, Texas, located at 2109 West Parker Road, is known for its wide selection of parts, tools, and accessories, as well as helpful store services. Customers appreciate the friendly and professional staff who go above and beyond to assist with various needs, from replacing bulbs and batteries to finding the right headlight and providing free services like battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Many reviews highlight the exceptional customer service, with staff such as Noah, Ryan, Chris, and Brian receiving praise for their thoroughness, patience, and willingness to help. For instance, one customer was impressed by a staff member who replaced a turn signal bulb and provided fast service, while another praised a staff member who found and installed a replacement battery late on a Saturday night. The store also offers a free Loaner Tool program for special tools needed for repairs. Customers feel confident returning to this location for parts and service, citing staff’s helpful attitude and dedication to customer safety and satisfaction. Overall, the store’s friendly environment and attentive service make it a trusted destination for auto parts and assistance in the Plano area.
Ryan, thanks for replacing head lamps for my Honda CRV. Also thanks to Chris to replace head lamps on my 2016 RAV4 on 2/27/2025. Thanks again.
January 2025
Went there today to have turn signal light replaced - the young man who helped me went above and beyond and replaced the bulb for me - service was much better than AutoZone services. Wish I could remember his name.
December 2024
Hats off to Noah at the Flower Mound, TX store who found and installed a replacement battery for me on a Saturday night when I was about to head out of town after mine died. Fast, professional service!
