O'Reilly Auto Parts store #527 in Plano, Texas, located at 2109 West Parker Road, is known for its wide selection of parts, tools, and accessories, as well as helpful store services. Customers appreciate the friendly and professional staff who go above and beyond to assist with various needs, from replacing bulbs and batteries to finding the right headlight and providing free services like battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Many reviews highlight the exceptional customer service, with staff such as Noah, Ryan, Chris, and Brian receiving praise for their thoroughness, patience, and willingness to help. For instance, one customer was impressed by a staff member who replaced a turn signal bulb and provided fast service, while another praised a staff member who found and installed a replacement battery late on a Saturday night. The store also offers a free Loaner Tool program for special tools needed for repairs. Customers feel confident returning to this location for parts and service, citing staff’s helpful attitude and dedication to customer safety and satisfaction. Overall, the store’s friendly environment and attentive service make it a trusted destination for auto parts and assistance in the Plano area.
My check engine light popped on right before a road trip so I stopped in kinda stressed. The guy at the counter scanned it for free and explained what it meant without trying to sell me random stuff. Grabbed the sensor I needed and my car has been running good since.
May 2026
The service and knowledge of the employees is exceptional. Chris is extremely friendly and helpful.
May 2026
Came to this store after Autozone fiasco: was served by knowledgeable and professional employee, quick in and out. We were assured if there is any issue to come back to get everything sorted. Great service guys, thank you!
