This O'Reilly Auto Parts store in Plano provides great service with a helpful and knowledgeable staff. The team goes the extra mile, offering hands-on help to find parts and fix issues. Customers report exceptional service and appreciate that the staff genuinely helps get what is needed done. The store carries necessary parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. This location also resurfaces brake rotors and drums and has a free Loaner Tool program. The store has good pricing on items like brake rotor and pad combos, and customers trust their tools with lifetime warranties. It is highly recommended.
I came in this evening to get a new headlight and was helped by John who was very attentive and put it in for me!!
January 2026
Great service. Zia was able to help me get the exact idler pully required to fix my Infiniti
November 2025
It’s always good to see when a manger has great relationships with staff. Normally I see the staff at the counter and disappear when a new customer walks in, but this shop helped everyone as soon as they came in. Clean store as well.
