Safelite AutoGlass in Plano offers quick and convenient auto glass repair and replacement services, including windshield repairs, chip fixes, and calibration for advanced safety systems. Customers appreciate the professional and friendly staff, with many praising the thorough explanations and good communication from technicians and front desk personnel. The location at 1601 E Plano Pkwy provides both in-shop and mobile services, allowing customers to choose the most suitable option. Repairs are often completed efficiently, sometimes in as little as 30 minutes, and come with a national warranty. Insurance claims are accepted, making the process easier for customers. However, some reviews highlight issues such as damaged replacement glass and delays. One customer experienced multiple reschedules over nearly two weeks due to defective parts, though they received some compensation for the inconvenience. Despite this, many customers had positive experiences, with praise for timely service, cleanliness, and helpful staff. The technicians are known for their professionalism, timely arrivals, and quality work, often delivering a perfect windshield and thorough explanations of the process. Overall, Safelite AutoGlass in Plano is seen as a reliable choice for auto glass needs, with a strong emphasis on safety, customer service, and quick turnaround times.
I had great experience, the lady in reception was extremely helpful and nice, the service was prompt, professional, I am very satisfied.
June 2026
I have several windshields fixed by Safelite and they have all been excellent! Technicians are all very knowledgeable and professional also the work is always great!
October 2025
Reasonable price and professional installation at my home. Would use them again without questions.
