The Sleep Number store in Plano, TX, offers a unique shopping experience focused on individualizing sleep with adjustable beds. Customers appreciate the knowledgeable and patient staff, who provide excellent customer service without pressure to buy. Reviews highlight the welcoming atmosphere and the staff's ability to explain products clearly, helping customers find their ideal mattress and Sleep Number setting. Many customers mention specific employees who made their shopping experience enjoyable, such as Savannah and Andre Samuel, praising their attentiveness and expertise. The store also promotes a 100-day sleep test, allowing customers to try out their new beds comfortably. Overall, visitors report stellar experiences with the staff’s friendliness and competence, making it a highly recommended location for those seeking personalized sleep solutions.
Liz was so kind and helpful. She never pressured us and that allowed us the time to focus on what we really wanted without feeling rushed.
September 2024
The customer service agents were knowledgeable and patient with us. Not once did we feel pressured to buy, but they let their products speak for themselves.
September 2024
Savannah was AMAZING. I explained what we were looking for and she gave us all the options. The best part was her explaining the reasoning behind her suggestions. We selected our product, and can’t wait for it to arrive! We felt no pressure, and look forward to the 100 day sleep test they offer.
