Comfort Suites Plano East-Richardson

Hotels
Hours: SureStay Plus by Best Western Plano offers a mix of experiences for its guests. Many reviews highlight the excellent service provided by staff members, particularly praising their kindness and helpfulness. The hotel features clean rooms, a comfortable lobby, and a decent-sized pool with a jacuzzi, making it a pleasant place to relax. Guests have noted the spaciousness of the rooms, which provide good value for the price, especially when compared to other hotels in the area. However, some reviews express dissatisfaction, particularly regarding safety concerns and housekeeping services. Issues such as dirty carpets, poor water pressure, and a lack of available towels and pillows were reported. Guests also mentioned that the breakfast options were underwhelming and left a strong odor in the hallways. Despite these complaints, many visitors appreciate the hotel's affordability and the overall comfort it provides. The presence of amenities like a microwave in rooms and ice makers on multiple floors adds to the convenience. Overall, SureStay Plus by Best Western Plano is favored for its friendly staff and value, though some areas could benefit from improvement.

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1. Plano, Texas