T-Mobile at Sam's Club
T-Mobile,
Cell Phone StoresHours:
301 Coit Rd, Plano TX 75075 Hours
About T-Mobile at Sam's Club
T-Mobile at Sam's Club provides excellent customer service. The staff, including representatives like Kasandra, Alejandro, Ethan, Cris, Vanessa, and Aamar, are wonderful, patient, and knowledgeable. They help customers with various issues, such as setting up phones, transferring services, and solving technical problems. These representatives go above and beyond to ensure a smooth experience, often doing so with a positive and professional attitude. Customers appreciate their helpfulness and friendliness, making them feel like valuable customers. The T-Mobile kiosk at Sam's Club is a great resource, but it could be improved with the addition of chairs for customers and employees. Overall, T-Mobile's staff is the reason many customers stay with the service, and their superb customer service makes them highly recommended. With their expertise and kindness, customers can expect a great experience at T-Mobile at Sam's Club.
Most Recent Reviews
May 2025
My experience here today was hands down one of the BEST customer service experiences I’ve ever had! Alejandro Ramirez and Ethan Conner were AMAZING. I had two AT&T phones to switch over and they handled it all quickly, all the while carrying on a friendly conversation and answering all of my many questions. THANK YOU...
read full commentApril 2024
We had a great service with T-Mobile, Aamar was really helpful throughout the process and he guided us with every single step from opening the line to porting and e sim conversion
April 2024
Aamar at this location did an amazing job helping me fix my account and helped me lower my bill.
More Comments(8)
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