Cell Phone Stores in Plano, TX
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27 locations found near Plano
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1941 Preston Road Ste A1000, Plano TX 75093
“This place is great with their service and repair time. After setting an appointment on same day notice they managed to see me! Hector is who signed me in once I verified who I was. Then 30-35 minutes later I was good to go with new screen for my phone! Great service and team!”
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8700 Preston Road Suite 117, Plano TX 75024
“A big thank you to Jon, who removed the temporary data block on my line. His help got the phone working on AT&T's network while the compatibility issue gets sorted out, and it made a frustrating situation much easier. Jon is able to give suggestions on what ifs and preventative measures. Truly excellent service from start to finish!”
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6121 W Park Blvd, Plano TX 75093
“Cell Doctor provided exceptional service with a quick turnaround! Their expertise and efficiency are truly commendable. A+ for anyone in need of top-notch phone repair!”
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2401 Preston Road Ste B, Plano TX 75093
“had an excellent experience with Reeya at AT&T! She was incredibly helpful, professional, and knowledgeable throughout the entire process. She took the time to answer all my questions, explain my options, and make sure I was taken care of. Her positive attitude, patience, and dedication to customer satisfaction truly made a difference. It’s refreshing to receive this level of service from someone who genuinely cares about their customers. Reeya went above and beyond to make sure everything went smoothly, and she is a great representation of AT&T. If you visit AT&T, I highly recommend asking for Reeya. She deserves recognition for her outstanding customer service!”
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2109 West Parker Road Ste D, Plano TX 75023
“It was an easy set up with Reetesh here. He handled everything. We got an even better deal than what we saw online for a BYO multi-line plan at the website for Total Wireless. I'd definitely recommend this place.”
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2400 K Ave Ste F, Plano TX 75074
“I want to thank Katie and Letty at k avenue they did an amazing job on getting my phone exchanged. I want to take Katie out but she's being stubborn other than that great service LOL”
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601 W Parker Rd, Plano TX 75023
“Mark and Eli they help you with everything you need yall ask for them were both so helpful. They explained every detail of what I wanted and needed and even suggested some things I added to my purchase because I realized I needed it with their help! Keep up the good work guys!”
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6000 N Central Expy, Plano TX 75074
“Ricardo was the absolute best. He was very patient with me and I really appreciate it. I’m 70 years old and it’s great to feel respected. Thank you.”
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5800 Legacy Drive Ste C-9, Plano TX 75024
“Thank you SO MUCH Jaylin for helping me finally get the port out issue with T Mobile fixed. Jaylin was so patient and kind, even going so far as to make multiple calls to the T Mobile and even AT&T customer service and port activation lines to figure out and get my issue of T Mobile not releasing my phone number to AT&T resolved. We weren't even T Mobile customers anymore, but Jaylin helped us through the entire process for the multiple hours it took. Even though the store manager tried to offload us to the T Mobile customer call line since we weren't with T Mobile anymore, Jaylin patiently did everything he could to help us get the issue fixed. THANK YOU JAYLIN.”
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1701 Dallas Parkway, Plano TX 75093
“My husband and I really appreciated Kenny’s help! We were having issues with porting out numbers back over and Kenny was very informative and gave clear explanations and walked us through the process! He was kind and patient and really listened as we explained our situation! Thank you so much again!”
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1200 East Spring Creek Parkway, Plano TX 75074
“A big shout out to Kasan B (T-Mobile at Sams Club Spring Creek Pkwy in Plano). Just finished porting 5 lines from AT&T to T-mobile. Usually when you cross these booths in Sams, you try to not make an eye contact with sales person because they start asking questions and just keep dragging the conversation. In this case, I was thinking about switching from ATT. I looked at the booth and here was this guy (Kasan) with a big smile. I completed my shopping and on the way back, crossed the booth and again saw him - big smile. Thats it. I stopped by asked a few question which he answered in details and took my phone to text me the info he was not 100% sure about - which I received the same day. Two days later I completed my research and stopped by. He took his time to go over my research, corrected it where it needed correction. A week and 2 short visits later, I not only switched my familys five phone lines but also internet. Kasan was very straight forward, answered all questions to my satisfaction and did not lose his cool no matter how many times I asked the same question in different ways - this was because of my bad experience with ATT sign up. Today he walked me thorough every promotion he mentioned about, worked me to complete and submit it. Thank you Kasan for your patience, knowledge and customer handling expertise. I look forward to using T-mobile for our cell service and internet provider.”
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1405 Jupiter Rd, Plano TX 75074
“I loved the staff . Very very welcoming . When I went in with my brother right after work, we came in to fix something and they were very cooperative with us. Alexis and Melanie were on the clock when we arrived there and right when we walked in they greeted us with a smile and we just felt welcomed , they helped us out with everything we needed . Plus I added like 1,000 questions and Melanie kindly answered all of them which I appreciated very much . 100/100 service!! . Melanie and Alexis were very patient with us and that’s what most customers need when it comes to receiving help so I really appreciated their enthusiasm and hope you guys get to meet them if you go there”
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1120 E Parker Rd #112, Plano TX 75074
“Alex did an amazing job getting me in & out of the place with a new phone in hand, phone accessories & great timing for a reasonable price, good looking out, I will be back for sure!”
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301 Coit Road, Plano TX 75075
“Kasandra was wonderful today when I stopped by Sam’s to get some IT help. I was locked out of my phone for two days so I lost a lot of my passcodes and facial recognition and so many little technical things that I didn’t know how to set back up. She had no problem with anything and was wonderful and did about 20 different Little set ups for me and was very patient and great… My life is so much better now… That my phone is working, I can see the fonts now because they’re larger, my calendar doesn’t have all the holidays on it and Siri answers me in my Phone knows my face thank you… And I could go on and on and on. Kassandra You are the best!!! I’m certainly coming back here to bug her the next time I need some IT help!!! I think it’s great that T-Mobile has these kiosk’s at Sam’s… But you need to have a few chairs for customers and for the employees. They shouldn’t have to stand on concrete floors for a whole entire shift without a chance to sit down… Treat your employees better, please… Let them sit down once in a while. Because they are the reason I stay with T-Mobile..”
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1700 Alma Drive Suite 550, Plano TX 75075
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620 Shiloh Rd Suite# 100, Plano TX 75074
“very professional and honest company. Great stock and their prices are always better than others.I have been dealing with Haseeb and he is very knowledgeable and helpful. Always there when i have a query. Give them a try, you wont be disappointed.”
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2100 Dallas Parkway Suite 102, Plano TX 75093
“I had a great experience with the store staff. Everyone was friendly and helpful. I especially want to recognize Kyle, who was exceptional. He took the time to explain the available plans clearly, answered all of my questions patiently, and handled my concerns professionally. His excellent customer service made the entire experience smooth and pleasant. Thank you, Kyle, for your outstanding support!”
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1900 14th St A, Plano TX 75074
“I went to this Plano Store and there was a young lady there by the name of Monica. She was so knowledgeable. I just wanna say she is an asset to your company answered all of my questions and was very pleasant. Just had to drop that note to let you know. She’s a keeper”
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1421 Shiloh Rd Ste 280, Plano TX 75074
“when you come to this T-Mobile location be sure to check with Marco and the staffhey will get you to the right phone and back online in no time💯👍👍”
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3300 Dallas Pkwy Suite 100, Plano TX 75093
“charged for a tech I didnt need, yall think you can make someone pay, im in a city where a plethora of services know how make a profit honestly. Ive been through this trying to ram charges through , it hasnt worked and wont today. Even have the chat”
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701 N Central Expy Ste 400, Plano TX 75075
“I couldn’t ask for better customer service! Armato and his team are always professional, knowledgeable, and genuinely courteous. I originally came into the store after spending weeks trying to resolve an issue over the phone with AT&T without any success. Within a short time, they had everything taken care of and my issue completely resolved. I recently came back to the same store to purchase a set of AirPods, and Victor took great care of me. Once again, the service was outstanding from start to finish. It’s rare to find a team that consistently goes above and beyond for their customers. If you’re looking for an AT&T store with employees who truly care and know what they’re doing, this is the place to go. Thank you all for the exceptional service—keep up the awesome work!”
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2200 Dallas Parkway, Plano TX 75093
“Oh my goodness, we just left this Target, what a bunch of happy, welcoming people that work at this target! It was so nice to have people that actually like working their job.”
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1913 Preston Rd Ste 100, Plano TX 75093
“Was not getting emails on my phone but did get in airpad. Erica examined the phone, settings , and made the needed adjustments to restart emails showing on my phone. Erica is very knowledgeable , and made me happy that I switched to T-Mobile . She is typical of the outstanding providers of customer service company wide .She did that in 10 minutes and I was on my way. Be glad you have Erica on board !”
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1110 Parker Rd Suite C, Plano TX 75074
“I had a wonderful experience at the T-Mobile store! Denise provided excellent customer service and was so kind, helpful, and patient. She went above and beyond to make sure everything was taken care of. Thank you, Denise, for making my experience so great!”
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741 N Central Expy, Plano TX 75075
“The Verizon lady associate was very knowledgeable and helped me alot to purchase a new phone and transfer my data from my old phone to the new one without missing anything to the new phone! Thank you!!!!”
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3300 K Ave #400, Plano TX 75074
“I went to this Metro office praying that someone here could help me after failed attempts @ 2 other Metro locations .The employee named Abdul A. was the best person I have worked with in years. He was very knowledgeable , professional, courteous, and respectful and was able to get me the best bang for the Buck. I was awed at what he was able to do for me, schooling me on features, websites, billing, etc. This ole Texas country boy was very overwhelmed with this young man's patience and help. Ya'll need more of these type of employees working for you and many other stores and businesses. Thank You. Jimmie B from Big D.”
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700 Alma Dr #101-103, Plano TX 75075
“Came here around 3 to get my phone replaced. Honestly, the service from Joey was superb. I believe going mid day is best because there is less of a crowd and more employees. Do not go after 5 unless you plan on waiting. I’m changing my review to 5 stars because the service was fast and Joey was excellent and communicative. Take about 2- 3 hours of your day if you plan on coming here. This is NOT a place you receive prompt service. Seriously. There are not many workers and the store tends to be PACKED. Not enough seating either. I had to leave! With a broken phone”
