Cell Phone Stores in Plano, TX

30 locations found near Plano
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“Cell Doctor provided exceptional service with a quick turnaround! Their expertise and efficiency are truly commendable. A+ for anyone in need of top-notch phone repair!”

4.9 Superb49 Reviews

“Hi my name is Susan. I was referred to CPR, Plano, TX by T-Mobil today 10/5/23 to clear up the audio on my phone. I drove over to CPR and spoke with Sam, who was very helpful and he fixed my phone in no time flat. Very good customer service and with a smile. I greatly appreciate his help and HE FIXED MY PHONE ya'll, very cool, cool beans. Thanks Sam wonderful, just ???????????”

4.4 Superb150 Reviews

“I recently changed over from a satellite dish to High-Speed Internet and received an unexpected level of after the sale customer service. After Tanner Howard, at the Plano Texas store explained the features of High Speed Internet to my wife and me he offered to come to our home on his own time and walk me through the setup of four TV’s. The store closed at 8:00PM. It was 9:00PM before he was able to lock up and drive to North Dallas. Tanner was there until 11:30PM and then had an hour and half drive home. I can’t thank him enough.KC Kinney.”

4.3 Superb68 Reviews

“When using this location - make sure to call ahead to understand when would be a good time to visit to avoid lines. The staff is very knowledgeable and feels like they are part of your team. If you can get Von - 100% recommend him. He is the first person that I know that was able to give me an exact number of how much my bill will be and he was right. He makes sure to deliver what he promised and he follows up all the way until he does. No need to project managed him like I had to do with other representatives for T-Mobile and also for Sprint before the merger.”

4.2 Good61 Reviews

“They have a couple of young girls working both times I’ve been in there and they do a great job. Pleasant surprise with the quality of customer service these days . I would recommend this particular location”

4.4 Superb35 Reviews

“I love the manager Radhika , she set me up with a perfect plan and assisted me with all my questions. She is patient and spends time with her customers to know the needs and makes sure they go out happy.”

4.2 Good34 Reviews

“Tech was very helpful he handles my problems very successful and was very patient with me and was very friendly and knowledgeable his name was Zack. Thank you very much he made my day.”

3.9 Good48 Reviews

“All I have to say is that I just LOVE the ladies by the name of Breanda and Kimberly. 1/11/2023 was my very first time Going to the Plano location. Those ladies took their time with me and handled me with care. They were both warm and inviting and just exceptional. I came in for a upgrade and was very happy with what I left with. I got the 14 pro MAX and they made sure I walked out with everything I needed and was very patient. HATS OFF TO YOU LADIES THANK YOU FOR ALL THAT YOU DO FOR YOUR CUSTOMERS.”

4.3 Superb14 Reviews

“Excellent customer service from its employees and also from its manager.Excellent customer service from its employees and also from its manager.⭐️⭐️⭐️⭐️⭐️”

3.7 Good67 Reviews

“Went in to pick a few prescriptions. There was a little line but it wasn't bad. I was serviced even though one of my prescriptions this club was out of I still won't give a bad review. Everyone was helpful and polite”

3.7 Good45 Reviews

“Jesse was great! I don’t remember the bosses name but they were both amazing! So professional and patient. They got me in and out with my new devices! Thank you guys so much!”

3.7 Good44 Reviews

“This is the corporate business store. It's employed many helpful agents here. Promotion and free phone switch phone company performing here. Payment taken here. This is the right place to check for promotion and switch your service all is done here. Second best from T-Mobile. Good location right in front of a Korean market shopping center.”

3.7 Good34 Reviews

“Bruce and Dennis provided exceptional service! I went into the store to reactivate my father's prepaid account after the customer service line gave me the run around. They were both patient and helpful through the whole 2 hour ordeal with the customer care line. If you ever have any issues I would recommend coming to this location. I will be returning to this location in the future if I have any problems!”

3.6 Good56 Reviews

“I personally have never had any negative experiences at the store. Marcus was the sales associate who assisted me and the last time I came in reported two phones from AT&T to MetroPCS and there was minimal difficulty in doing so. I understand that other people who have posted reviews have had issues with customer service which is understandable since their customer service is outsourced. If you have an issue with your phone or your bill, I would definitely recommend coming to this store to discuss your issues as this is a corporate store.”

3.6 Good24 Reviews

“very professional and honest company. Great stock and their prices are always better than others.I have been dealing with Haseeb and he is very knowledgeable and helpful. Always there when i have a query. Give them a try, you wont be disappointed.”

5 Superb1 Reviews

“Iphone bundle got me everything needed for my singing work. Had done got my data transfered, got the screen protector, case, charger and a free speaker, putting this after few days since I was having issues with my service but found out that 5g was not enabled on the phone so had to call customer service and was informed as most service running is 5g worth rid of my old phone iphone 6”

3.5 Good100 Reviews

“Evan and Terrence were amazing. I walked in to ask some questions, but I locked my phone purse and keys in my car and they both sprung into action and called onstar to unlock my car and got me in and out. This was the best experience ever!”

3.5 Good43 Reviews

“Well stocked Target (on a Friday evening) was a nice treat. Pretty clean Target with a wide selection of things that I don't see at others especially at the Dallas locations. Customer service at the cashier was also very nice as I was greeted and had my bags placed in my cart for me.”

3.4 Good44 Reviews

“5 stars because of Baba!I always go to the phone store with my mom because she is getting older and I don't want her to be taken advantage of.However, that is not the case with Baba he will only sell you what you really need. He really goes the extra mile to ensure you leave with a phone that will suit you and your budget.”

3.4 Good44 Reviews

“Michael T. at this AT&T store was a true blessing. I had already spent HOURS on the phone with AT&T trying to get cellular data setup on an Apple Watch, was transferred to 3 different people, call was dropped, then my data was accidentally cutoff on my cell so that’s when I had to go in to the store. I was so frustrated at this point. Michael started off by listening to my issues and then saying he could help me! He first fixed my data issue and got my phone working again! Then he proceeded to fix the eSim issue on the watch. I really applaud Michael for trying all avenues to resolve the issue, asking colleagues for assistance, thinking things through, trying more ways to fix the problem. I really appreciate him not throwing the towel in and having me call that awful customer service again. Michael was able to resolve the issue for me! I am so thankful for his AMAZING customer service, his no give up attitude, and his kind patience. He is a big asset to AT&T and had it not been for him I was ready to completely walk away from AT&T after being a customer for over 25 years!”

3.4 Good58 Reviews

“I had great service from Cameron at the sprectrum store in Plano. I needed additional dvr's for the house...he greeted me promptly and took care of my request for the additional dvr's. A+ service!!”

3.4 Good66 Reviews

“I love Sam's Club! They have such an amazing variety! The customer service is outstanding as well. The manager of CPU, Melissa, is amazing. She is so nice! I picked up some strawberries, and she exchanged them because they didn't look healthy. They have an amazing selection and fantastic costumer service. Totally worth the membership. I recommend.”

3.2 Average11 Reviews

“Bradi at the 701 N Central Store is an absolute gem! She was kind, helpful, and went above and beyond to assist with my cancellation/new order. Cannot thank her enough. This was my first time setting up internet myself (as my roommate did it prior) so I was a bit anxious but Bradi put me at ease and made the process seamless.”

3.3 Good51 Reviews

“Over the years I have been to dozens and dozens of Walmarts, but never have I come across a store that is noticeably a cut above the rest. More specifically, the staff are just top-notch. The head of the apparel department, Maria (think that's her name), Was so kind and helpful and genuinely seemed to enjoy doing the work that she does. Not to knock Walmart in general, but you typically do not see that level of enthusiasm or intentionality from the employees. In fact, I'm hard-pressed to think of a place that rivals the customer service of this location. Most impressive.”

2.8 Average8 Reviews

“Omg! Amazing service on 1/20/2024! They were patient, caring,like problem solving! All types of stuff! Words can’t describe how nice the guy was! 10stars if I could !! Thank You!”

3.1 Average22 Reviews

“Lorena at T-Mobile provided excellent service—knowledgeable, friendly, and efficient. I appreciate her assistance and would recommend her for a positive customer experience!!!”

3.3 Good135 Reviews

“Great and reliable repair service, had a problem with my PS4 and fixed the problem in less than an hour. Won’t charge you high price like other places do. I recommend to anyone who has electronic problems!”

3.2 Average46 Reviews

“This review is ONLY for Brian, the gentleman who helped me twice, when other employees and managers did next to nothing when I was trading in and upgrading my phone to the 15 pro. Brian walked me through scrubbing two old phone, both a password and billing issue, and recommended an accessory for my car they did not have, that I didn't know what type to provide. This is some of the best service I have had, regardless of service type, and you should have him replace the current "manager" who I met with on a day Brian was not present. Maybe if he was running the shop you would not be sitting at a 2.4 star rating.”

2.7 Average10 Reviews

“After a horrible experience with another provider I had the privilege of speaking to Diane our of South Carolina to set up service and she was so kind and made sure I had everything I needed despite me trying to rush her because I was at work. Because of my schedule she said lets get you going so you can have service in the next 2 days and will call you on your lunch to set up your phone line. Now I was not going to get a phone line because I already have amazing service but because she was so kind and professional I added a phone line. She is what customer service should be. I hope Spectrum reads this and gives her some acknowledgment.”

2.8 Average76 Reviews

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