Tom Thumb in Plano, Texas, offers a convenient and friendly shopping experience. Located at 3945 Legacy Dr, the store features a well-organized layout with wide aisles, making it easy for customers to shop quickly without clutter or jams. The produce section is full of fresh and well-displayed items, and the store boasts a good selection of milk and eggs. The bakery provides birthday cakes, custom cakes, cupcakes, and more, with friendly staff like Janet delivering excellent customer service. The deli offers a variety of party trays and platters, and customers can place orders online ahead of time. The butcher block has a good assortment of meat, seafood, and sushi trays. The pharmacy staff are helpful for immunizations and prescriptions. Customers appreciate the helpfulness of staff, especially when resolving issues like lost phones. The store is praised for its cleanliness, in-stock items, and easy parking. Overall, Tom Thumb provides a pleasant shopping environment with attentive service and a broad range of products to meet grocery, bakery, and deli needs.
This store is amazing.. I just came back from there and I had a great experience with Greg who helped with my selection of soda drinks. I will be coming again. Keep up the good work.
July 2026
The staff in the Deli is top notch. Especially Alex, he always goes above and beyond, outstanding customer service, always attentive to customers.
September 2025
Service getting bad. There are hardly any check out clerks. At customer service center always a wait feels like wasting time.
