Tom Thumb is a grocery store located at 3100 Independence Pkwy in Plano, TX. The store is described as clean, organized, and having a friendly and welcoming atmosphere. Many reviewers note the friendly staff and great customer service, especially in the pharmacy. The store offers Grocery Delivery, DriveUp & Go™, and an Order Ahead service for the bakery and deli.
The business features several departments including a pharmacy for immunizations and prescriptions, a bakery with custom cakes and cupcakes, a deli with party trays, and a butcher block with meat, seafood, and sushi. The produce department is noted for having better quality produce and food compared to other supermarkets, with foods described as tastier. Customers appreciate the consistency across locations.
Some reviewers find the store a bit pricier than others but recommend signing up for rewards for discounts. A few negative comments mention rare pharmacy delays, occasional issues with automatic donations at checkout, and isolated experiences with impatient staff at the customer service and payment areas. Overall, it is a well-liked grocery store for its quality, service, and variety.
Very friendly and helpful employees. I went there for a few items and the store is layed out very well. I found what I was looking for quickly. I will definitely be coming back to this place. I give this place 2 thumbs up 👍👍.
September 2026
Placed a pickup order for this location, Crystal bagged everything really well so nothing spilled in the trunk on my way home, all my refrigerated/ freezer items were bagged together which I really appreciated and she was extremely friendly. Will order again.
September 2026
Clean and well organized. Fairly small store and easy to find most products. A little more expensive than Walmart or Kroger but ease of shopping and being well stocked make the difference.
