U-Haul Moving & Storage at Alma offers truck rentals, trailers, and moving solutions with generally positive customer experiences. Reviews frequently highlight excellent, friendly, and helpful customer service from the staff, who are described as amazing and going above and beyond. Many customers report being very happy with their rental experience and completely recommend the location. However, some note occasional clumsiness with bookings, such as a pre-booked large truck not being available on time, which can force customers to compromise with a smaller vehicle. The store provides a range of services including online reservations, hitch installations, and propane. Overall, the location is noted for its friendly folks behind the counter, making it a recommended choice for local moves despite occasional booking issues.
Tiffany did an exceptional job assisting us to take care of something that needed to be taken care of. Thanks!!
June 2026
Great service. Really appreciated the new Transit with all the gadgets (e.g., Apple Car Play). But please bring back different sizes of trucks! We use U-Haul a lot. This is my favorite location but there's no selection!
May 2026
I was in a rush but when I called to ask about rental and return the next day, the lady was very nice and explained everything. She asked to reserve and I was like yes. It was a relief. So glad I moved quickly and I was able to return the truck same day.
