U-Haul Moving & Storage of Plano offers truck rentals and moving solutions. Reviews note the experience can be mixed. Positive feedback highlights that staff are often very courteous, helpful, friendly, accommodating, and amazing. The equipment is sometimes in great shape, well-maintained, and easy to pull, with an easy online reservation process and affordable prices. However, some customers report issues with vehicle condition, including trucks in poor or unsafe condition with specific problems, and mention difficulties reaching the location by phone. When operations go smoothly, customers report a great experience and plan to use this location again.
Leroy the hitch pro took care of my issue and got me back out on the road. The GM was also very helpful! GREAT experience overall!
December 2025
Pick up and drop off were super easy and the team was friendly. Very thankful for the economical rate offered to help us get Christmas gifts to families that need a hand up! Thank you U-haul team!
December 2025
I love this place, been keeping my stuff here for 9 months and the staff has always been incredibly patient when answering my questions. I love Katie most. She is so helpful and kind whenever I speak to her on the phone, and I hope she gets the praise she deserves. 10/10. Keep being amazing!
