The UPS Store #2519 in Plano is a friendly and helpful business that offers a variety of services including packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Located at the southeast corner of Legacy and Coit, across from McDonald's, it is locally owned and operated, committed to providing excellent customer support. Customers have praised the staff for being very friendly, accommodating, and professional. The owner and manager, especially, are highly appreciated for their kindness and dedication; the manager is known for serving customers with a warm smile. The team goes out of their way to help, often making efforts to save customers money, such as fitting items into smaller boxes and offering refunds. While some minor issues with packing efficiency and line management have been noted, overall, the staff’s helpfulness and positive attitude stand out. The store has been especially helpful during busy times, handling multiple returns and assisting with complex shipments. Customers express high satisfaction and look forward to continued business with this welcoming and attentive location.
What makes a business stand out are there front office personnel. I had a wonderful experience with Matt here who is a happy person and was so patient and helpful in guiding me. Thank You.
August 2026
Excellent UPS location. The service here is consistently better than other locations.
February 2026
They’re great. I go out of my way to use them because they are far more helpful than the other UPS centers I’ve used.
