United States Postal Service
USPS,
Post OfficesHours:
3400 Coit Rd, Plano TX 75075 Hours
About United States Postal Service
The United States Postal Service (USPS) at 3400 Coit Rd provides essential mail and package delivery services to every residential and business address across the country. Customers appreciate the commitment to secure, reliable, and affordable delivery, as well as the convenience of walk-in passport services offered at this location. The staff, particularly in the passport office, receives positive feedback for being upbeat, positive, and patient, making the experience enjoyable for customers. However, some reviews point out issues with the drive-up collection boxes, which have been reported as overflowing, leading to concerns about mail safety. Customers are advised to bring their mail inside due to theft risks. While the staff is noted as helpful, there are comments about slow service, especially regarding passport processing, as one person handles the service. Customers suggest improvements to streamline the payment process. Overall, USPS aims to enhance customer experiences while managing the challenges of high demand and security concerns.
Most Recent Reviews
August 2025
Guy who runs passports should be fired cancelled everyone’s passport appointments past 12 noon. Doesn’t care that people take off work and haul their kids up here to wait on him. Totally a joke and a waste of time
August 2025
Worst usps Office around 😭 they take their sweet time and they are worse than the DMV workers I’m not kidding or joking when I say this… it’s truly sad they work less than Gen Zers
July 2025
The staff is friendly. At times they can use more staff at the counter. Over all. I like it
More Comments(207)
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