United States Postal Service
USPS,
Post OfficesHours:
2901 W Parker Rd, Plano TX 75023 Hours
About United States Postal Service
The United States Postal Service (USPS) at 2901 W Parker Rd is recognized for its reliable and secure mail and package delivery to over 157 million addresses across the country. Customers appreciate the professional service, with staff members like Willie receiving praise for being helpful and efficient. Many find it easy to get their mailing needs met, and the availability of affordable packaging options, such as small bubble mailers, is a plus. However, there are some concerns regarding the PO Box service at this location. One customer reported significant delays in receiving local payments, which have persisted despite multiple complaints. Additionally, while the service is generally good, there are occasional staffing shortages, leading to longer wait times for package pickups. Overall, the USPS aims to provide a positive customer experience, even in challenging situations, though some customers may encounter issues with specific services.
Most Recent Reviews
May 2026
I was able to pick up a flat rate envelope, address it, and ship it within 10 minutes.
There were 2 employees working and a line of about 4 customers waiting at 10am on a Tuesday.
Staff was professional and friendly enough for my liking.
December 2025
I recently went to check on several packages that were in route but might not have had my unit number on them. The wonderful lady at the front counter with the beautiful locs helped me, and every single package I was worried about ended up making it to me. THANK YOU!!!
February 2024
The clerk was helpful and quick. We also had no line this morning, which does not always happen. Good service here, and plenty of postal supplies if you need those.
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