“Wow! I have used TF Resource several times, now, and I continue to be very grateful for the contribution to my business. They have helped me select and design printed products AND branded wear for my company that look great! Reach out to them!”
“I was able to pick up a flat rate envelope, address it, and ship it within 10 minutes.
There were 2 employees working and a line of about 4 customers waiting at 10am on a Tuesday.
Staff was professional and friendly enough for my liking.”
“Today I was there to send a parcle.
The man who served me was very nice, friendly, welcoming and knowledgeable, I apprecited their completely professional yet friendly behavior. Unfortunatly I forgot to ask his name but I specificly would like to thank his courteous behavior.
To me they deserve 7 stars, 5 is too low.”
“Clerk lady was so friendly and helpful. I have lived in 4 different states and often used usps but this experience was unlike any other I've ever had. She had black hair with purple accents, I watched her greet and explain the process to different customers and always very detailed and respectful. She clarified all of our questions about international postage and recommended the best product/service to fit our needs and pocket. Thank you lady! My only regret was not asking your name when you wished me a great weekend.”
“I arrived right when they opened and I was the first person in line that day. The lady at the counter was very helpful with a complicated shipment including sending a prepaid return envelope and a money order.”
“Karsan and the team at this location have always been kind, patient, and helpful every time I’ve come in. Yes, service can be slow, yes, there are usually only a few employees, and many customers have time-consuming issues...but I’d much rather they take the time with each customer to do things correctly than rush through important transactions, where details can fall through.
What’s disappointing is seeing customers take their frustration out on the staff and speak to them in such nasty ways. Staffing shortages, delays, mail delivery errors and system issues are (most of the time) not the fault of the people at the counter. I’ve personally seen them handle long lines while still treating each person with care and respect.
The first few times I had to send certified mail, they walked me through the process step-by-step without making me feel rushed or an annoyance, and even while taking the time to help me, they still were were helping people in line as I stood aside and filled out info. That level of patience goes a long way.
It’s okay to be frustrated with wait times! Your feelings are valid, but it’s not okay to take it out on employees who are simply doing their jobs and trying to support themselves/their families. They deserve patience and respect. Go write a letter instead of being rude to them :(”
“This local, family-owned business is so wonderful! The way they pack a box for shipment cannot be matched. We love them. Do not miss the pickles, salsas, butters, nut mixes and gifts! Everything is done by them in Plano!”