The O'Reilly Auto Parts store at 23840 FM 1314 in Porter, Texas provides parts, tools, and accessories along with store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums, builds custom hydraulic hoses, and offers a free Loaner Tool program. Reviews consistently highlight exceptional customer service and a welcoming feel. Employees are commended for going above and beyond, offering helpful knowledge and expertise to solve problems quickly. Customers report receiving great help with issues like a melted tail light lens, windshield wiper installation, a Check Engine light, and a dead battery, often during busy times. The staff is noted for being friendly and kind, creating a positive atmosphere where customers feel recognized. Many customers have recommended this store to friends for its best help, citing an intent on customer service and a winning atmosphere. The store is recognized for catering to bilingualism and for having great management.
Manager Chryssa went above and beyond with her customer service assistance. She was very helpful with information about my vehicle. I highly recommend this O'Reilly auto parts if you're looking for excellent experience.
June 2025
What's there to say. They have everything u need for ur vehicle
May 2025
The store manager went above and beyond to replace my tail light bulb. It was a job. The inner part of the lens was melted and she had to cut some of it away to get the bulb in. I am thankful she was there. Thank you Chriyssa!!
