United States Postal Service

Post Offices, Shipping Centers
Hours: The United States Postal Service location at 621 E Princeton Dr provides reliable mail and package delivery. The customer service receives mixed reviews. Several customers report very positive experiences, describing the service as the "best post office ever" with "good, kind people" and "A-1" customer service that is "super helpful." They note that staff are quick to resolve issues, often on the same day, by contacting carriers and correcting problems like wrong keys for parcel lockers. Customers appreciate that the team makes sure packages are taken care of and will communicate about deliveries. However, other reviews indicate persistent problems with the cluster box units, specifically broken key holes that prevent access to packages, requiring in-person visits to resolve. Some customers express frustration at being unable to reach anyone at the local office by phone. When these mechanical issues are reported, management is responsive, inspecting boxes, cleaning them out, and taking keys for repair to ensure they are usable, which customers find appreciative. Overall, the location is committed to fixing problems but faces some consistent operational challenges with its package lockers.

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1. Princeton, Texas