The Bank of America drive-thru ATM location has made efforts to improve customer safety and service. They have increased cleaning measures following CDC guidelines and adhere to local restrictions on the number of clients allowed inside at one time. To accommodate safety protocols, the hours may be temporarily changed, so customers are advised to check their website or mobile app for current hours and services. Customer experiences vary. One reviewer appreciated a friendly and helpful banker named Andrea, who explained banking processes clearly and showed genuine interest in helping with a home loan. Another customer shared a positive story about a branch employee who went above and beyond by helping recover $200 lost through an ATM error, arranging a temporary credit that was later made permanent. However, some find the branch hours inconvenient, noting that closing at 4:00 PM on Fridays doesn't suit those who can't leave work early. Despite these issues, the branch has shown a willingness to assist customers and adapt to safety guidelines.
Rep, Raneem, went above and beyond to help with my debit card blockages and services. Very patient and knowledgeable about the nuances within the business accounts. She gave knowledge how I could take advantage of my account through my bofa rewards.
April 2026
Best service and friendly staff
Jesus Valdivia has done best and knowledgeable on BoFA services
December 2025
Ooh Bank this one here 😀 yeah they are the best of
