This Bank of America location has closed

Banks, Mortgage Lenders
1160 N Preston Rd, Prosper TX 75078

About Bank of America (with Drive-thru ATM)

Bank of America (Drive-thru ATM) receives mixed reviews but features helpful staff and improved service. Customers appreciate the friendly and understanding bankers who explain banking processes clearly and assist with various needs, such as setting up accounts or applying for loans. One customer praised a banker for providing a positive experience during a joint account setup and home loan inquiry. Another reviewer highlighted exceptional customer service at the branch, where staff quickly resolved an ATM error by arranging a temporary credit, which later became permanent. However, some customers find the branch hours inconvenient, especially the earlier closing time on Fridays, which makes it difficult to deposit or cash checks after work. Overall, the branch offers helpful staff but could improve its hours to better serve customers.

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