Neighborhood Credit Union is the oldest credit union in the Dallas-Fort Worth metroplex. As a not-for-profit organization, its goal is not to make a profit but to help people achieve their financial goals. It invests in the community through college scholarships and financial education to improve the financial health of its North Texas neighbors. Reviews of the Prosper location highlight terrific, personalized, and professional service. Customers describe the staff as kind, compassionate, understanding, and great with sensitive issues. They are noted for being super fast and helpful, taking the time to listen and find fast, simple solutions to banking challenges. The team finds a way to get to "yes" and provides great savings rates. The branch itself is described as beautiful. Many clients report a great experience, citing the staff's role in helping them when needed and making them feel valued beyond a typical banking system. The service is highly, highly recommended.
I worked with Anthony and he was a very big help especially when I opened the account, make things very easy for me. Ask for him!
March 2025
Lauren Blackiston in lending was super helpful throughout the whole process. We just recently got hit and it totaled our vehicle. We found another vehicle and heard about the amazing rates at Neighborhood Credit Union and it was nothing short of amazing. Great job Lauren! Thanks for all your help!
January 2025
I would, and have recommended neighborhood credit union to anyone and everyone. The staff is great, very professional, and are attentive to your concerns and needs. I’ll never be going back to regular banking.