Lowe's Home Improvement in Richardson, TX, is a go-to destination for all home improvement needs, including gardening supplies, appliances, paint, and patio furniture. Customers appreciate the helpful and patient staff, with many highlighting specific employees like Felix and Daniel for their exceptional customer service. Shoppers often receive assistance with project ideas and product selection, making their visits enjoyable and productive. However, some customers have reported issues with delivery services and pricing discrepancies. One customer experienced a delay in the delivery of a tool box, while another faced confusion over the pricing of garden chairs. Despite these challenges, many customers express satisfaction with the overall experience, praising the professionalism of sales associates like Tammy and the support from the Pro Desk staff, particularly Patrick. Overall, Lowe's strives to deliver quality products and customer service, ensuring that shoppers receive the help they need for their home improvement projects.
We did not get to purchase anything at this location, but James were a big help to us to looked for inventory at other locations. Everyone was so friendly here! Would come back!
August 2026
Really love this lowes location I have always been treated great and they have a nice variety of all hardwares and landscaping materials which is the most important things I go there for. Staff very friendly too love that dogs can come
July 2026
went in to find supplies for a small home project and an employee helped me locate everything without wasting time. they explained which tools would work best and made sure i had the right items before leaving. checkout was quick and the store was organized.
