Hardware Stores in Richardson, TX

“Came by Apex today and Jeff was super nice and helped us out. Answered any question we had and offer us options. Even helped us out in ordering more supply so we can come pick up more later on. Jeff was a great help, helped in a confused and stressed situation.”

“I went in and was amazed at the selection of window cleaning products and tools they had. It's super convenient the store is 10 minutes from my house. I want to give a special shout-out to Nick the owner. After having equipment stolen out of my truck on a job, he took care of me. I'm very grateful!”

“About three years ago, I had a door recalibrated. They did a terrific job. More recently, I needed to replace the bottom door sweep on our front door. Our front door is 3 1/2 feet wide and 2 1/4 inches thick. You can't buy these at Home Depot or Lowe's. Richardson door was nice enough to sell me the part that I need so I could install it myself. I called a couple of their competitors first, they would not sell any parts.”

“I want to express my appreciation for Latrica at Home Depot, who provided exceptional service while processing my return. She was incredibly nice and made the return process a pleasant experience. Latrica's professionalism and friendliness are truly commendable. Thank you, Latrica, for your excellent service at Home Depot!”

“Everyone there was engaging and helpful. I came in with a unique problem involving a large socket that no other stores carried, tight spaces and no space to cut the problem away. I was asked if I need help (not having to find someone myself) and everyone I spoke to was engaged and helpful. One of the best experiences I've had in a long time, and considering it was my fourth trip to a hardware store that day, I really appreciated it!”

“Probably the best store for general home improvement. Not always the cleanest, but usually the best prices for non-surplus goods. Great return policy, staff has been very attentive the last few months. Wish they would stock appliances instead of delivering them. I would buy if I didn't have to wait and schedule a time. Update: I really like their return policy. It's much more project oriented than that of their major big box competitor in the DFW area. Staff is overall helpful during the last few months or so. I did talk to one employee in the electrical dept at 2220 n coit rd richardson tx about 10 am today 3/20/2026 who was helpful, but not what I would consider friendly. This is one of the cleaner HD stores I visit. I wish all of the stores had similar layout. Some things are difficult to find and I have to use my phone to locate.”

“I would like to take a moment to recognize the outstanding customer service we received from Priscilla, a sales associate at Lowe’s located at 501 South Plano Road in Richardson, TX on March 15, 2026.

From the moment my wife and I approached her for assistance, Priscilla was attentive, knowledgeable, and genuinely invested in helping us. We were trying to find the perfect colors to match our patio furniture, and she went above and beyond to guide us through different options, offering thoughtful recommendations and ensuring everything coordinated beautifully.

Her patience, professionalism, and eye for detail made what could have been a stressful decision an enjoyable experience. It’s rare to come across someone who truly takes pride in helping customers the way she does.

We cannot express how grateful we are for Priscilla’s help. She is a true asset to the Lowe’s team, and because of her, we will definitely return for future projects.

Thank you again, Priscilla, for your exceptional service!”