U-Haul Moving & Storage of Richardson offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is helpful, friendly, and professional, with many customers noting their patience and care. One employee, in particular, received praise for going above and beyond to ensure customers had what they needed. The facility is described as clean and well-organized, providing quick and efficient service. Customers appreciate the availability of various moving options, such as U-Box containers and Moving Help® providers. Overall, the team at this location delivers good customer service, making both local and long-distance moves easier with no issues reported.
Very good experience. Truck was ready and clean. People working at the site were kind, patient, professional. Manager was very helpful and patient. The store was really busy, but the people seemed efficient and competent and processed everyone quickly. Store was clean and organized. Thank you.
July 2026
Spoke with Colby he spoke my lingo as a veteran understood the assignment he is the g.o.a.t.
July 2026
Message I returned the car on Wednesday. There was no one there, and the QR code didn't work, so I couldn't complete the return through the app. Because of that, I was charged for two extra days.
