The UPS Store in Richmond offers expert packing, shipping, printing, and mailbox services. Reviews describe it as a very convenient and model location with a clean store. Customers report an extremely quick and easy experience, with fast moving lines and prompt service. Even with a long line, the wait is very short. The staff is consistently noted as friendly, helpful, kind, and expert. They are good at giving shipping options, walk customers through what they need to do, and ensure no time is wasted. The service is fast-paced and efficient, getting everything taken care of promptly with no issues. Many customers state they would definitely return due to the great customer service.
I went this morning to the ups store , the two girls LEAH AND GRETCHEL were very nice to me , this two girls help me a lot with some information that I didn’t know, , I’m been in this store before , but this is the first time that I’m felt very happy with the customer service at this location . Thank you girls for... read full comment
May 2026
Hispanic girl with the glasses i forgot her name :( she was so sweet and patient with me and my many packages. Helped me get everything straightened out with a smile on her face! Great service! Thanks girl
May 2026
So many fast and friendly workers! Walked in and out with my drop off with NO Sticker label in less than 1 minute!! Walked in, was greeted and asked to place my item on the scale, she printed the label and gave me a receipt. She bagged and tagged it and I left. In and out less than 1 minute! Thank you!
