Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The store provides very good deals. The customer service is excellent, with a friendly, knowledgeable, and polite staff. Representatives are quick to help, solve problems in minutes, and walk customers through everything in a way that is easy to understand. The phone buying experience is wonderful, with staff that is really beneficial and excited to help. Customers can get everything set up quickly and leave with the best phone at a decent price. The store is highly recommended to family and friends for its service and plans.
The man at this store is a life saver! Thank you for listening and responding with kindness! You went above and beyond sir, and for that we are grateful!
June 2025
I spent hours on the phone trying to get my service to work and the phone representatives couldn’t help me so I decided to visit this location and the two representatives at this store were able to solve my problem in a matter of 5 minutes. 5 starts for them! I can’t remember their names but it was Monday 9th at around... read full comment
April 2025
Went to the Roanoke store.Sadiq helped me with vmy problem showed me what I needed to know very quickly in a way I could understand.So glad he's there.
