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“Gregory was incredibly helpful and deserves employee of the year! He is probably the most knowledgeable, friendly and helpful person I have ever encountered at a provider store. He educated me on the actual benefits I had on my plan and exactly what each one meant. I Did not even realize I had s projection plan on a device. The experience was positive. Gregory was great!”
10AM - 7PM
8947 Tehama Ridge Pkwy, Fort Worth
Mobile Phones
“Excellent service. Diagnosed my problem and made small adjustment for free. Said if fix did not last to call and they would order part for my Samsung S21. Gave cost estimate. Highly recommend.”
“First and foremost I want to say thank you to Danni, Ocean, Logan, and Nick. I do hope I spelled everyone's names correctly, you four are so amazing and very patient with my husband and I going back and forth with wanting to get a new phone and to wanting to switch over from AT&t to Verizon. Not only did you guys give us a great deal, Logan you were giving out different suggestions that we could add to our account, you didn't have to but you did. Nick, thank you for your kind words and great customer service! Danni, you were the first one to get us hooked on the thought of moving over to Verizon. Ocean, my husband wanted to personally thank you for helping him! We are a Verizon family now and I don't think we'll be leaving.”
“I have been looking for someone who could help me with my IPod for several years. Finally the site came up for CPR and the location in Flower Mound Texas stated they worked on this product. Part was ordered and received in two days as promised. I took it in for part replacement and it was quickly completed. I was very happy with the whole process.”
“Norvin was so helpful and friendly. He had my insurance claim processed and screen replaced in 45 min. It was smooth. This is my 2nd time in and I will be back if need more service.”
“Fast removal of broken screen protector. Expertly applied application of new one. Quick to honor warranty of $12 replacement with friendly attitude. Store is very clean, well organized, and bright. Will return.”
“LeDale at the Keller store was patient and persistent as he helped me overcome, forgotten, passwords, locked out info and persevered with a smile. He knows his stuff and works with excellence. Great job!!”
“Jeremie Curfman was outstanding! Not only was he extremely knowledgeable, he was patient beyond measure helping me to navigate and understand how to get my two devices working properly. I highly recommend going to see Jeremie a the ATT store off Davis Blvd in NRH with any of your device tech needs!!!”
“The assistant manager Dakota was amazing! He had us in and out so quick! Got us set up on a brand new account for such a great price and even was able to reimburse me for the pay off at my old carrier! 20% off of our WiFi and we got a reward card for signing up with him. He is awesome! Looking forward to working with him again soon, I will only go to this location from now on!”
“Had to wait a little longer than I thought as only one person visible to take care of front and repair phones! But it was fixed and had no issues! Happy with the results and phone was working with new screen.”
“I highly recommend this location. Dennis helped us with a smile, knowledge and patience as he answered all of our questions (and I had a lot!!) plus.. he was able to see how we could reduce our bill. Both of the gentleman in the store were very kind and knowledgable. Go see them!”
“We were at Colleyville location today and had a great experience with Jared and Jon. They made buying and setting up our new phones so simple. They were great to work with and made sure we knew all the features on our new phones. We would definitely recommend AT&T.”
“I was facing voicemail issues for a year and I visited many locations and no one could help me. Kevin was amazing and helped me and my daughter with our phone issues he sorted out my voicemail issues and waited till the end to make sure everything was okay! Thankyou so much Kevin!!”
“Poe, at Flower Mound store off long prairie, is excellent. He is efficient and provides an educators mindset help his client leave with knowledge of the plan and product. Left understanding the purchase which and Happy with the experience”
“JC was wonderful, he helped me with getting a new phone and setting it up. Also helped show different options to see what was the best fit for me. Would recommend coming here! Thanks for your help!”
“Shyams expertise and knowledge was impressive! I would highly recommend him to others and will definitely look for him specifically on my next visit to the Southlake ATT store. Thanks to him we'll continue to be loyal ATT customers!”
“Jersee was so helpful! We went in today to upgrade our iPhone 15 to a iPhone 17 pro max and she made the experience so enjoyable and easy! Thank you jersee for the recommendations and helping make the upgrade smooth!”
“London was extremely patient and helpful. As senior citizens we have trouble with the new technology and she took all the time we needed to explain our purchases. Many kudos to you, London! Thank you so much”
“Just left the store and have to say, Luke was so helpful! We've been having issues with our Internet and figured it was the router. He was able to get us a new router and a cheaper plan! Also very helpful in answering some questions about our account on some potential future issues. Left very satisfied.”
11AM - 7PM
8569 N Beach St, Fort Worth
Mobile Phones
“They replaced the charging port in my iPad and it now works! Apple and Best Buy won’t replace ports but these guys did and saved me from having to buy another iPad! If I ever need a repair I’ll be back.”
“We have purchased new and also refurbished phones from The Mobility Marketplace for several years. The phones have all been in great condition and were easy to set up. The Mobility Marketplace sold us late model phones at prices much less than Sprint, Verizon, etc. could. We now budget less monthly overall for cell phones thanks to their assistance and advice.”
“I had such a great experience at Verizon thanks to Logan and CJ. They both helped me with my trade in and made the whole process smooth and stress-free. They were patient, knowledgeable, and took the time to explain everything clearly so I felt confident about my options.
What really stood out was their attitude friendly, professional, and genuinely helpful. They made something that could’ve been confusing feel simple and easy.
If you’re thinking about upgrading or doing a trade-in, definitely ask for Logan and CJ. They’re awesome!”
“Bikram is the man. Sold me items at a fair price, and is an unofficial mathematician. Will be coming here again for future cell phone necessities. Man, I reiterate, Bikram is the man.”
“We went into the store to get new phones and switch service to AT&T. I did not have an appointment, but two people offered to help and we ended up working with Jessica and she was amazing. She was very patient, very knowledgeable, very friendly and got everything done for us and we ended up getting our new phones. I would highly recommend making your appointment with her if it’s possible.”
“After going to two different stores with no luck. I was referred to this store. Needless to say. Zion was great. It was a great visit. Two new phones, plan explained to me, walked me through how to use the app. I will only return to this location and will refer everyone I know to this store. Great customer service!! Thanks”
“First of all I want to thank Grace for everything. She helped me transfer the google account and contacts to transfer on my new phone. And also the store is well clean. Thanks again”
10AM - 8PM
8653 N Beach St #209, Fort Worth
Mobile Phones
“Great experience! The staff was friendly, professional, and made everything easy from start to finish. Service was quick and efficient, and the overall atmosphere was welcoming. Definitely recommend and would come back again!”
“Alyssa was very personable and helpful. I was going through a very stressful situation and needed to change my phonetic number. She was able to help me quickly, talk about my options, and just had a genuine conversation with me in between that truly made the customer service experience and my day better!”
“Armando and Taylor are literally god send angels. For the past 2 weeks I’ve been getting shifted from stores to stores with no help and these are the first people who even acknowledged what’s going on with my plan. They literally went out to their own ways to help me and my mom out with our lines. They sat us down, listened to the entire situation and worked up a solution that no one has been able to come up with for the last 2 weeks.
Armando is the best person here to reach out to, he’s helpful and kind. Makes sure to understand the situation and will go above and beyond. Honestly if I ever need help again, def going to come back to him. He’s the person to reach out and deserves all the credit and appreciation! Truly he’s an amazing person with genuine desire to help people in trouble.”
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“Rahim was very patient. Even though he was very busy with multiple calls and walk-in customers, I felt highly valued and his professionalism never wavered. I wasn't able to do what I originally wanted to do, but I left the store satisfied with the alternative option.”