Cell Phone Stores near Roanoke, TX

30 locations found near Roanoke
View Map

“Their staff is always so nice, friendly and helpful. But usually there's only one person work there so the wait can be long and I feel bad for the staff because it must be stressful.”

3.7 Good32 Reviews

“The phone buying experience was excellent. The salesman was really beneficial.He knew the answers to all the questions I asked. As soon as I walked in, he smiled and welcomed me, looking like he was really excited to help me. In less than fifteen minutes, I had everything set up and was out the door with the best phone at a decent price. Wonderful time purchasing”

3.5 Good24 Reviews

“This location is great. The people work with you and appreciate your business. However, my review is for AT&T as a company. One day last week I got off work and my phone was off! I drove straight here. The store manager called customer support and the representative told me that I didn't make a payment in June and July. I knew I did. She then said my payments were made BUT they had been reversed, saying I took the money back! I told her not only did I NOT do that, but I didn't even know that was possible! A few days later, I saw a payment made to AT&T from my PayPal account on 6/22. I see a payment made to AT&T from my Capital One bank account on 7/19. What I do NOT see is the reverse of these funds coming back to me. Now they're trying to make me pay for June & July when I've already paid!! Did I mention that I paid a $207 bill in August and my balance was $0 in August. Then all of a sudden here it is October and I failed to pay in June & July!! This is absolutely insane and I need to know where my 2 payments are!!”

4.9 Superb104 Reviews

“Lisa (at least I think that was her name) was fast and fit my repair in at the very end of the day… great customer service! My iPhone SE has a brand new screen now and it works perfectly!”

4.7 Superb183 Reviews

“I scheduled an appointment the day of because I shattered my camera lens - completely missing. Diagnostics was quick and employee was able to price my repair around $30. The service took 30 minutes. The process was swift and easy. If I have any issues in the future, I will definitely be returning. Thank you!”

4.7 Superb136 Reviews

“Trey M was great to work with no problems at all. Overall it was the best experience I’ve ever had in getting a phone. He was funny and I was out of there in no time at all. He transferred the stuff from my old phone just like that without me even having to ask, it was just a fantastic experience!”

4.8 Superb93 Reviews

“I had to change the credit card for my auto payment. The young man was very helpful and saw me coming to the door, opened it up for me, and helped me right away. He was very kind and helpful. I had a few questions about my account, and he answered all of them for me. It's wonderful to see a kind-hearted young man like this being extremely helpful.”

4.3 Superb106 Reviews

“5 stars for the team at CPR Cell Phone Repair Watauga! We've used them 3-4 times now, and they always save our day. They are honest about our repair options, and don't hard sell us. They are super fast, friendly and professional!”

4.2 Good170 Reviews

“Mr Vincent J is the bomb! It was Sunday at 520 pm so closed to time to go home but he so patiently did everything he could to untangle the mess that the e-SIM card and the Travel Pass created on my trip when I went overseas to visit wheelchair bound dad. Between all the medical appointments, I literally trekked my way to the huge Verizon Singapore tower only to be told it was not authorized to help retail customers like myself even though I am traveling on business, had a business plan, signed up for the daily Travel Pass. The tech came out after explaining my dilemma and my broken foot to give me some options, but no luck. Even numerous international calls on my dime in the middle of the night, trekking 1 km to 24 coffee shops because Verizon needed a strong WiFi to activate the e-SIM, everything was a bust. Vincent took the time to troubleshoot, called tech support and got on hold, finally solved my issue with a new SIM card, working well pass his closing time. No complaints, no drama, empathetic and thorough. That, is a true American worker we need to reward.”

4.4 Superb67 Reviews

“I visited the ZAGG store today because my iPhone 15 Camera cover was shattered. No issues with the Camera Thanks for ZAGG recommendation I was protected. This ZAGG stores product have protected my expensive phone several times. Thanks ZAG for being there for me!”

4.7 Superb33 Reviews

“I went to the store to return my trade in and to check on something with my account. Everyone was helpful but Chasity was outstanding. She noticed I was a Marine vet and acknowledged my service and thanked me. Although I don't expect it, it's very much appreciated when someone takes the time to pay attention to details. While I was in the store, numerous other customers and reps had questions and concerns that needed her assistance, and she managed her time efficiently and effectively so that everyone got the right attention and their needs taken care of. Outstanding Chasity! Thank you for a great experience.”

4.2 Good99 Reviews

“I have an iPhone 11 Pro Max. The guy gave me an estimate for the generic brand screen or the apple brand. It's $150 less. He Let me know generic wouldn't calibrate and I might get a pop up message. Anyways. It's an older phone so we replaced it with the lesser cost screen. I'm very happy with the result so far. No error message pop ups. Also the estimate was up to 2 hrs for repair It was complete in 30 minutes. This business cannot be seen from the street. It sits in the plaza near cooks next to Cristina's.”

4.1 Good132 Reviews

“We have purchased new and also refurbished phones from The Mobility Marketplace for several years. The phones have all been in great condition and were easy to set up. The Mobility Marketplace sold us late model phones at prices much less than Sprint, Verizon, etc. could. We now budget less monthly overall for cell phones thanks to their assistance and advice.”

5 Superb16 Reviews

“I am happy to say that I love coming to this location now. The New Manager of the store Meagan is great! She has helped me tremendously where no other manager has ever gone above and beyond to really make me a happy customer. I ended up getting a bigger and better bundle for CHEAPER than what I was paying before! ! I had no idea I could get everything I got in one bundle for better then what I had before! Thank you Meagan for making sure I get the most out of AT&T! I am a loyal customer forever now. This is how you take care of your customers. Others should def take notes from the employees at this store.”

4.2 Good42 Reviews

“I left my wallet in one of the large carts you get to push your kids around in. Woke up the next morning and couldn't find it so I called and spoke with guest services. They said it was there so I headed up there to get it. I asked if anyone left a name on who turned it in and they said it was one of the associates. I spoke with that associate to see if I could give her anything and offered whatever. She politely declined and said she was so happy I found it. I'm truly happy that she turned it in and wish that Target could recognize these type of associates for this great moral behavior. Thanks again and God bless you.”

4.3 Superb30 Reviews

“Graciela was amazing and guided me through setting up my own account after having my line released from a previous account. She was patient and funny and handled everything we needed with expertise. I felt like I was in very good hands. Thank you, Graciela!”

4 Good95 Reviews

“I came in on Saturday to upgrade two phones on my plan Jeff H helped us greeted us very promptly was very knowledgeable he did an awesome job. I came back in on Sunday was greeted by Pablo to upgrade another phone and he did awesome as well you have some really great employees here. Thank you.”

4.3 Superb27 Reviews

“My wife and I went to the store yesterday to upgrade a phone. We were fortunate enough to be helped by Jack. First and foremost, Jack reviewed our account to see if he could save us money. After a review we learned we could save a substantial amount of money and increase our service coverages. We ended up purchasing several items. Jack took the time to explain each of the pros and cons of each device and did not try to up-sale us. We enjoyed Jack’s customer service so much we went back to the store today to get another device. If you are looking for a pressure free, friendly, enjoyable experience and need a new or upgraded device, I recommend you go see Jack.”

4.1 Good46 Reviews

“Friendly, helpful staff. Quick attention to incoming customers even during a Friday afternoon. No pressure service.Just FYI - they outsource any repairs beyond resets and software.”

4.1 Good46 Reviews

“Friendly staff and super clean! My favorite neighborhood Target. One thing is that they sometimes don't have what I need in stock, but luckily I have four other Targets nearby.”

4.1 Good44 Reviews

“Best T-Mobile store I’ve ever been to, all the staff go above and beyond to help, especially Johnathan O. 01/11/2024 and every other time I’ve had to come in here!!!”

4.3 Superb21 Reviews

“Alesha was the best person we’ve ever worked with at the A T & T store. She was very knowledgeable, & helped us get a phone for my husband, who lost his phone when he had a stroke the first of December. We were very impressed with her “customer service” skills! We will definitely go back & ask for her!”

3.9 Good109 Reviews

“Staff is EXCELLENT!!! Regardless of your thoughts about T-Mobile, this shop is solid and they went above and beyond and beyond to help me even though I switched services a couple of months ago.Solid.”

4 Good33 Reviews

“Yep, I'm back again. Not much to purchase in Christmas section other than a lot of plastic decorative ornaments, wrapping paper, and wrapping paper storage bins. There is candy galore, and a cookie lady offering testers. Try the truffle mint chocolate cookie.”

4 Good32 Reviews

“This store went above and beyond to make sure that I got exactly what I wanted and the same plan that I had. Other metro stores didn't seem to care. I recommend this store for a better experience if u have needs that require you to go in-store. Great attitudes ...positive atmosphere”

4 Good27 Reviews

“Please recognize Derek at the Flower Mound store at 6161 Long Prairie store, for his enthusiastic customer service and knowledge base about your products. He made my task of adding a phone to my account very easy!”

3.8 Good159 Reviews

“I had purchased and received via UPS a new iPhone 15 Pro. I brought it to your store and was immediately helped by Lesley. She transferred all my data and pictures from my old iPhone. She was very helpful, friendly, and professional.”

3.8 Good144 Reviews

“Naomi was very helpful. I needed to complete my port number transfer from a landline to business wireless. Was having problem wirh activation. She was Very knowledgeable and knew exactly how to handle my situation. She guided me and we step through the process together. Prior to my visit, I spoke to customer service over the phone and went going back and forth to other at&t store. And no result. Naomi is awesome and I walked out a very happy and satisfied customer. A+ for Naomi !”

3.8 Good115 Reviews

“Well, my phone decided to Sh-it itself out, and the gentleman with the tattoo'd arms was amazing at getting me a new phone set up without completely breaking me. The other associate chatted with me during set up, and I felt really at ease (though I highly doubt I looked like it). (If I got any pronouns wrong, I apologize). I would HIGHLY recommend coming to this store if you're looking for thoughtful, and comfortable service”

3.8 Good49 Reviews

“It started out rough, but our sales rep made sure to make everything right. She got us on a better plan, at a lower rate. We walked out with exactly the new phone and service we wanted. Had we not started out with some miscommunication, I would have given 5 stars.”

3.8 Good29 Reviews

You May Also Like