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“Gregory was incredibly helpful and deserves employee of the year! He is probably the most knowledgeable, friendly and helpful person I have ever encountered at a provider store. He educated me on the actual benefits I had on my plan and exactly what each one meant. I Did not even realize I had s projection plan on a device. The experience was positive. Gregory was great!”
“Very fast and professional repair of our iPhone 15 pro which had a completely busted glass. Genuine prices, The owner was very friendly and kind. Would highly recommend to anyone with their Phone troubles!!!”
“First and foremost I want to say thank you to Danni, Ocean, Logan, and Nick. I do hope I spelled everyone's names correctly, you four are so amazing and very patient with my husband and I going back and forth with wanting to get a new phone and to wanting to switch over from AT&t to Verizon. Not only did you guys give us a great deal, Logan you were giving out different suggestions that we could add to our account, you didn't have to but you did. Nick, thank you for your kind words and great customer service! Danni, you were the first one to get us hooked on the thought of moving over to Verizon. Ocean, my husband wanted to personally thank you for helping him! We are a Verizon family now and I don't think we'll be leaving.”
“Fast removal of broken screen protector. Expertly applied application of new one. Quick to honor warranty of $12 replacement with friendly attitude. Store is very clean, well organized, and bright. Will return.”
“I have lived around here for a few years now. Whenever I need a technology repair, these guys are always my first call! Everything from help replacing screen protectors, to discussing options for a inoperable screen. Very professional, very patient, very transparent.”
“LeDale at the Keller store was patient and persistent as he helped me overcome, forgotten, passwords, locked out info and persevered with a smile. He knows his stuff and works with excellence. Great job!!”
“Jeremie Curfman was outstanding! Not only was he extremely knowledgeable, he was patient beyond measure helping me to navigate and understand how to get my two devices working properly. I highly recommend going to see Jeremie a the ATT store off Davis Blvd in NRH with any of your device tech needs!!!”
“The assistant manager Dakota was amazing! He had us in and out so quick! Got us set up on a brand new account for such a great price and even was able to reimburse me for the pay off at my old carrier! 20% off of our WiFi and we got a reward card for signing up with him. He is awesome! Looking forward to working with him again soon, I will only go to this location from now on!”
“I highly recommend this location. Dennis helped us with a smile, knowledge and patience as he answered all of our questions (and I had a lot!!) plus.. he was able to see how we could reduce our bill. Both of the gentleman in the store were very kind and knowledgable. Go see them!”
“We were at Colleyville location today and had a great experience with Jared and Jon. They made buying and setting up our new phones so simple. They were great to work with and made sure we knew all the features on our new phones. We would definitely recommend AT&T.”
“JC was wonderful, he helped me with getting a new phone and setting it up. Also helped show different options to see what was the best fit for me. Would recommend coming here! Thanks for your help!”
“Jersee was so helpful! We went in today to upgrade our iPhone 15 to a iPhone 17 pro max and she made the experience so enjoyable and easy! Thank you jersee for the recommendations and helping make the upgrade smooth!”
“Shyams expertise and knowledge was impressive! I would highly recommend him to others and will definitely look for him specifically on my next visit to the Southlake ATT store. Thanks to him we'll continue to be loyal ATT customers!”
“Poe, at Flower Mound store off long prairie, is excellent. He is efficient and provides an educators mindset help his client leave with knowledge of the plan and product. Left understanding the purchase which and Happy with the experience”
“I was facing voicemail issues for a year and I visited many locations and no one could help me. Kevin was amazing and helped me and my daughter with our phone issues he sorted out my voicemail issues and waited till the end to make sure everything was okay! Thankyou so much Kevin!!”
“Lifesaver!! My husband's iPhone fell off the back of his truck at Buc-ee's at 35W access road. Someone flagged us down and told us. We circled back and got the SOS crash notification on family's phones. It got run over. Had a Defender case and screen protector. Att said to take it here for repair. 3:45pm on a Sunday. She was super helpful. Said she would do her best. 50/50 chance. We showed up at 4:45 and she was wrapping up. SHE FIXED IT!! She is so sweet too!!”
“I had such a great experience at Verizon thanks to Logan and CJ. They both helped me with my trade in and made the whole process smooth and stress-free. They were patient, knowledgeable, and took the time to explain everything clearly so I felt confident about my options.
What really stood out was their attitude friendly, professional, and genuinely helpful. They made something that could’ve been confusing feel simple and easy.
If you’re thinking about upgrading or doing a trade-in, definitely ask for Logan and CJ. They’re awesome!”
“Kem at Boost was awesome. He helped me upgrade to the iPhone 16e and made the whole process smooth and stress-free. He took the time to explain everything and made sure I was set up properly before I left. The phone has been great so far, and I really appreciate his help. Highly recommend asking for Kem if you stop by.”
“They replaced the charging port in my iPad and it now works! Apple and Best Buy won’t replace ports but these guys did and saved me from having to buy another iPad! If I ever need a repair I’ll be back.”
“Aani was really forthcoming and have really good knowledge about her work. Hands down one of best Metro PCS store. Looking for phones and great deals highly recommended this location.
Thanks aani ??”
“Great experience! The staff was friendly, professional, and made everything easy from start to finish. Service was quick and efficient, and the overall atmosphere was welcoming. Definitely recommend and would come back again!”
“We went into the store to get new phones and switch service to AT&T. I did not have an appointment, but two people offered to help and we ended up working with Jessica and she was amazing. She was very patient, very knowledgeable, very friendly and got everything done for us and we ended up getting our new phones. I would highly recommend making your appointment with her if it’s possible.”
“Manager. Marco very customer service and even though we just bought accessories for my phone, he was really helpful
I recommend you see him. Thanks again”
“Santina Biscotto is the Best sales rep and it’s because of her outstanding customer service and knowledge of ATT products that I continue to do business and recommend people to this store. I must mention the leadership of Alysia is superb. My advice to ATT, If you truly want this location to continue to thrive you must keep Santina Biscotto with the leadership of Alysia.”
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“Rahim was very patient. Even though he was very busy with multiple calls and walk-in customers, I felt highly valued and his professionalism never wavered. I wasn't able to do what I originally wanted to do, but I left the store satisfied with the alternative option.”