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“Lance is an absolute legend! I ordered a my first handgun from PSA and had it sent to Western Sport during Christmas! It arrived on the afternoon of the 26th and He stayed and waited for it to arrive and let me pick it up within the hour of arrival!! He is such a relational person and loves sharing a connection with his clientele. His work is quality and brings huge value to the 2A community!”
“Staff was beyond helpful, friendly, and knowledgeable. Prices were very competitive. I got an awesome deal, left with more than I went in for, and they support veterans by giving a military discount. Just overall a great experience, and will be back when I top out the mileage in these shoes.”
“Top fitness in Southlake is awesome! I came in on a Saturday to look at a product and was met by Brian the GM. His friendly and inviting personality is what ultimately made me decide to pull the trigger and buy what was I looking for! He remembered my name the next day when I came back with my wife. He was extremely patient l, kind, and extremely knowledgeable. Would highly recommend Top Fitness in Southlake!”
“I wear an Extra wide shoe, and I wasn't expecting to walk in and get it. However, the clerk went into the back and got one. Also, I had a $20 off coupon on at least a $125 purchase and she showed me socks th could get my items up over that amount. She was very helpful.”
“Came in to get ideas on snow skis after shopping around online. Josh was very helpful and took the time to understand our ski level and style to make sure we were looking at the right products. It just so happend to be the same thing I was looking at online.Josh was very patient to explain boot fitting and how it should feel. I felt this was the right place for me with his level of knowledge and not just some kid working a seasonal job with minimal knowledge. We ended up pricing matching some deals we saw online and he had me at lifetime wax to "seal" the deal! lol Great job yall.”
“We had the nicest kid EVER today. He is what customer service is ALL ABOUT! His name is Donavan. Hard to find that kind of customer service these days! Thank you Donavan!!!!”
“We received the best customer service we’ve ever received at this location on Sunday, March 30th at the Hunting Counter from Terry and Joseph. In all honesty, I’m confused about two things. One, why isn’t Terry a manager? Two, why isn’t he performing at Hyenas or something lol? He was extremely informative. He made sure I was comprehending, comfortable and doing everything correctly. Both of them were awesome. Any time I go back, I will initially ask if either of them are available to assist me.”
“I came in today with a return and no gift receipt wanting to get the right size. The girl at the counter was very friendly and helpful. Great experience and customer service.”
“Excellent selection, super helpful and friendly staff, and we were able to find everything we needed and then some! The Associates were incredibly helpful and kind and explained everything start to finish perfectly and I loved the email receipt at the end! My nephew comes in from out of town and that’s the first place he wants to go and says it’s going to be his tradition when he comes to visit to get something new from Rally House! Thank you for a great experience!!!”
“Returned back after a coffee mug had broken on the ride home. It was a christmas gift for a coworker so I was pretty stressed.. they replaced it and one of the gentlemen gift wrapped it wonderfully! Manager and surrounding staff were also very friendly. Thank you for turning my unfortunate situation around making it a great experience! Cheers, Adam”
“We are a baseball family with three boys that play a lot of baseball. We've been going to Star Sports for probably 10 years now for all of our custom needs: practice jerseys, helmet decals, sweatshirts, mom t-shirts, etc. Bethany and team always amaze me - even during the busy times (eg start of a new season) when demand is high, they do what they can to accommodate or are upfront if it will take more time. Appreciate all you guys do for KYA families!”
“Had a great experience with Julie and Lourdes! Julie was very helpful in sharing and guiding me on the ins and outs of everything there is to know about the Peloton bike! Her and Lourdes were extremely friendly and their customer service was above and beyond!! Thank you Julie and Lourdes! Can’t wait to get my delivery!! I definitely recommend Peloton in Southlake!!”
10AM - 9PM
2800 Hwy 121, Euless
Sporting Goods
“They opened there doors at 9:01 for us! 2 days before Christmas after we rushed from there grapevine store to them! The staff was still very friendly and helpful. They let us take there time even though we knew what we were there for! Well done to the staff members for helping us get our daughter her crocks!!!”
“We highly recommend this company! Our pool needed to be resurfaced and they did an outstanding job on the project. From the beginning they were prompt with getting out to give us a quote and followed thru with examples of materials for pool. The price they quoted was lower than other companies. The crew was on time, workers very professional, and the finished product is just what we wanted. We will definitely be sharing this company with others who need pool resurfacing work done. Thank you to Custom Pools/ Davidson Pools! Gil and Ann SimsService: Remodelling”
“John, the Store Director at the Grapevine location is amazing! My son picked out a bike and John went out of his way to be sure the bike technician had put it together perfectly before we purchased. He was very helpful, patient, friendly, and made sure we were informed on the timeline. We were treated like royalty ?”
“Love this little shop! The ladies working there were incredibly welcoming and friendly. They helped me with sizing and fit and got me exactly what I needed. Prices were very reasonable and I was impressed with their variety and availability, especially since it's a smaller store. I will absolutely be back!”
“I had such a great experience at Dick’s Sporting Goods thanks to Meralis! She helped me with a return and then also checked me out, making the whole process seamless. She was so friendly, efficient, and went above and beyond to help me get the best items. It’s rare to find customer service this good—she made my shopping trip quick and easy. Highly recommend asking for her if you need assistance!”
““A Life-Changing Shoe and a First-Class Store Experience”
My husband and I recently visited REI for the first time, and we couldn’t be happier. We were both in need of new shoes and had read great things about the Brooks Glycerin Max 22. We found out that REI had them in stock, so we decided to go in and try them on — and I’m so glad we did.
From the moment we walked in, the store was clean, well-organized, and easy to navigate — even for two people who had never been in any REI location before. We headed to the back where the shoes were displayed, and within 30 seconds, a kind and professional employee approached us. I explained that we were looking for the Glycerin Max 22 in women’s size 8 and men’s 11.5. She knew exactly where they were and also brought out the Ghost Max for comparison.
She was incredibly helpful — attentive without being pushy — and checked in on us multiple times. When she stepped away for a break, another employee (an older gentleman) came by and made sure we had everything we needed. The customer service was outstanding. We never had to track anyone down, but we never felt pressured either — just supported and respected.
Because I needed to use a particular payment method, I purchased the shoes online while in-store and selected in-store pickup, which was fast, simple, and hassle-free.
As for the shoes themselves: I’ve struggled with knee, leg, and back pain since major surgeries in 2018. I was introduced to Brooks by the Good Feet Store when I was fitted for orthotic inserts, and I’ve worn their shoes ever since. This was my first time trying the Glycerin Max 22, and it exceeded my expectations — it feels like walking on a cloud. I couldn’t be happier.
My husband had never tried Brooks before, but after a year and a half of hip and joint issues, I strongly encouraged him to give them a try. His main concern was that he always needs wide-width (2E) shoes, and the Glycerin Max doesn’t come in a wide option. However, after reading on Brooks’ site and customer reviews that this model runs roomy, we decided to take the chance and try the standard width in store.
To our happy surprise, the standard width fit him perfectly — in fact, it was the first time in his life that a standard-width shoe worked for him. He immediately noticed the comfort and support. We both walked out with the Glycerin Max 22 and have been thrilled with them ever since.
We purchased lighter color pairs to go with our current outfits, but we’re already planning to buy additional darker pairs soon for other occasions. Some colors were out of stock at REI, so we’ll be ordering online either from REI or directly from Brooks.com.
I’m incredibly grateful to the staff at REI for their patience and knowledge, and to the woman at the Good Feet Store who first introduced me to Brooks. While I know other brands may be great for some people, nothing has come close to the comfort and performance I’ve found with Brooks shoes — especially for people with pain, joint issues, or mobility concerns. If you’re struggling with walking, alignment, or chronic discomfort, I highly recommend trying Brooks — and REI is a wonderful place to experience them.”
“Shout out to Kyle and Maya for helping me with my complicated exchange from the Nike store and being patient with me until I found a solid pair of shoes that matched my needs.
Appreciate these two and their hard work and patience today! Will be back, with an easier order next time ?”
“This is a good one. Half the store is on clearance, and they always have things I haven't seen at other Academy stores. The picture is just of some cleats I'm getting for my mom.”
10AM - 8PM
128 State St, Southlake
Sporting Goods
“I went into this store with a complicated return. The girls working here were so helpful and patient with me. I love shopping here because the employees are awesome.”
“Took my son there today for new shoes he’s very selective for a 7 year old when it comes to shoes, Christian helped us and did a wonderful job helping us select shoes, and explaining the BOGO sale that is currently going on. Thank you and we will be back.”
“I came to this store to ask about a yeti tundra 45 missing a plug after my daughter bought it from another location and gifted to me on Christmas Day , I try looking for a replacement for sale but asked one of the supervisor in charge, after speaking to one of the other managers they found one and gave it to me free of charge, I would have paid the 7-10 price but they took it upon and made my day, I will definitely recommend this team for making sure customer gets the attention and prompt service we look for , thanks again for providing great customer service”
“Made my first Firearm purchase today. Scott was extremely knowledgeable and helpful with narrowing my needs and wants to a specific gun. Bear Creek got another customer today and I will recommend them to anyone else. Thank yall!”
10AM - 8PM
110 State St, Southlake
Sporting Goods
“These are the best scrubs I have come across after checking out other brands.
May look a bit pricey but worth the quality.
Customer friendly and Roe made us feel comfortable and explained everything in detail about the ongoing membership offers and all.
Thank you Roe.”
“Sometimes you find good stuff, sometimes you find NOTHING. This time it was NOTHING. Last time we found gold. 50/50. They are out of a lot of the popular kid sizes (c'mon, Back to School is around the corner...I hope they have their stuff together for Tax-Free Weekend). Went to Foot Locker in Presidio and found everything we need (and then some) at extremely competitive prices.”
“Visited last night shopping for both running and basketball shoes for my daughter. Huge assortment and a bit overwhelmed...Joshua saw my confusion and assisted us for about 1.5 hours. Successfully my daughter found shoes for each sport that fit her feet well...Thanks for the patience and help!”
10AM - 8PM
233 Grand Ave, Southlake
Sporting Goods
“Sheesh! Every single employee in the store was helpful. I’d especially like to highlight a young lady named Julia that was so helpful I brought my wife back. This isn’t the closest Lulu store to me, but it’s the only one that I’ll be shopping at. Well done!!!”
10AM - 8PM
9245 N Fwy, Fort Worth
Sporting Goods
“This is a fantastic location with many shoe options. I’ve shopped here many times and have always found the employees to be knowledgeable, asking questions to really understand my needs. It’s a huge shoe store…..what’s not to like?”
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“Had a full bag evaluation with Isaac and had a fantastic experience. He adjusted lies and grips on my irons/putter to get my start line and strike in a better place without having to change much in my swing/stroke. He also made a suggestion on a driver shaft that felt much more stable for my speed. Overall great service and expertise from the entire staff. Would highly recommend to check out the shop for any of your golf club needs.”