{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Incredible team. From the tellers to the bankers to the branch manager. They treat you with real customer service and respect. I've never experienced anyone being unpleasant. And as a business owner, they have worked very hard to meet our needs and assist us through the financial landscapes. I would recommend Independent Financial for anyone looking for a bank for business or personal.”
“They were closing in 4 minutes and I was rushing as I didn’t know I needed cash until 10 minutes before closing time. I was afraid the door had already been locked. Not only was it not locked, the woman, (whose name I wish I had looked at on her badge) was warm and welcoming. She told me to relax, that I had plenty of time and not to worry or feel that I needed to rush. She kept me from a difficult & possibly embarrassing situation and I am grateful.”
“Came in on Saturday morning to unlock my debit card. 800 number does not answer over the weekend, but the teller was quite helpful and I am very thankful she was able to help before I left town on a business trip on Sunday.”
“I was with one of the bigger banks for years and not happy then talked to Preston and he help me set up my business and personal accounts, he has helped me every step of the way. Tina also started and helped. I appreciate how I have been treated. i highly recommend this bank. dg”
“USE THIS BANK!!!! A+++++ normally I’m not a fan of banks whatsoever, they’re mechanical and for themselves. This is the only bank I’ve ever been to where it’s 100% the opposite.
It’s not just about knowing who you are when you walk in, they also know your business, know exactly how to help you, and to arguably are the only bank I’ve ever used that actually has your back.
I have to mention why I even use Frost,
Michelle Knight, she’s the reason I even give them my business. I wouldn’t bank there if it wasn’t for her.
I used to bank with another company (a local small bank) and I followed Michelle to Frost because of her exceptional customer service. I’m not talking just a friendly demeanor and smile, this is a business banker who KNOWS HER BUSINESS!!
She’s gone above and beyond for me whenever there’s been an issue, or something that needs to be done in a time crunch, she makes sure it’s done.
She’s gotten on the phone and solved more problems than I can count while I’ve sat in her office.
She’s guided me to the right services every time, and she’s answered questions with real applicable answers not fluff.
I run multiple big companies and there’s no chance I’d have gone to Frost if it wasn’t for Michelle. My wife and I trust her, trust the bank and trust that no matter what it’s the right place for us to be.
If you’re at any bank other than this place, you’re at the wrong bank.
We appreciate everyone at Frost!”
9AM - 5PM
2601 Ridge Rd, Rockwall
Banks
“I recently visited Regions Bank and had the absolute pleasure of being assisted by Angie and Elizabeth. I had been inquiring about a complex issue for over two years without success — until this visit. Angie and Elizabeth approached the matter with unmatched professionalism, genuine care, and remarkable expertise. In less than two minutes, they provided the solution I had been seeking for years. Their dedication and efficiency left me thoroughly impressed. This experience has renewed my confidence in excellent customer service. Thank you, Angie and Elizabeth, for going above and beyond — you are true assets to Regions Bank!”
“As a multi small business entrepreneur, I’ve witnessed subpar banking on many levels of personal and investment levels. Inwood is by far the best banking resource I’ve had the privilege to work with. The service is actively personable throughout. It’s a pleasure to work with Inwood Bank Rockwall.”
“I've been banking with them for a little over 2 years and I must say it has been a great experience. All the employees go out of their way to help you, so glad I made the switch ; )”
“Amanda went above and beyond to help us resolve all of our issues with some changes to our business account. She was very responsive to emails and was quick to call and help with any issues as we worked through the process. I was most impressed with her willingness to listen to us when initially there was some confusion with what we needed done. Our request was out of the normal due to how old the account was and what we needed, but she made phone calls and stayed late to get everything worked out. Thanks ANBTX!”
10AM - 6PM
782 I-30, Rockwall
Banks
“I've been banking with first convience for well over 10 years never had a problem. I just wanted to give a shout out to the teller that we had yesterday I believe his name is Donovon (so sorry if that is incorrect or spelled wrong). He gave exceptional customer service! And as most of us know that is super rare these days. He was patient, kind, and joyful. Please give him some recognition he is doing an awesome job!”
9AM - 5PM
1675 Laguna Dr, Rockwall
Banks
“Love this bank so friendly I go in and the gentleman in the counter always friendly!! Thank u all for what yall dooo !! I go in and everyone greats me they make u feel special ☺️. I only go to deposit and fast service as well.”
“We met with Delores Burns and she was absolutely lovely! She was warm, kind, welcoming, and down to earth. She quickly clarified our options and efficiently helped our family with their various needs. Definitely would return to work with her. Thank you Delores!”
“The Rockwall branch of Wells Fargo consistently delivers a five-star experience. The staff is professional, efficient, and always willing to help, making every visit smooth and hassle-free. It’s clear they take pride in providing excellent customer service—easily one of the best banking experiences around.”
9AM - 5PM
900 W Rusk St, Rockwall
Banks
“I have been traveling since Feb 2025 and went by to get a print out of my credit card statement and pay my bill. The staff was courteous, quick, and very helpful. You could not ask for better service. Thanks team!!”
9AM - 5PM
2994 Horizon Rd, Rockwall
Banks
“I recently had the pleasure of opening a new bank account with Chase, and I can't say enough good things about my experience, largely thanks to Zenia. From the moment I walked in, she was incredibly welcoming and made me feel at ease.
Zenia took the time to explain every detail of the account options available, ensuring that I understood the features and benefits. Her patience was remarkable, as she answered all my questions thoroughly and never made me feel rushed. I appreciated how she tailored her explanations to my specific needs, making the entire process seem much less daunting.
What stood out the most was her genuine desire to help. It’s clear that she truly cares about her clients and wants to ensure they make informed decisions. I left the bank feeling confident about my new account and grateful for the exceptional service I received.
Overall, Zenia is a tremendous asset to the Chase team, and I would highly recommend her to anyone looking to open a new account. Her professionalism and dedication to customer service made this experience not only easy but also enjoyable!”
“I was greeted by a young lady named Katherin. I was there to open an account and get answers to a number of questions. She could not have been more helpful. I was treated with the utmost respect and the highest degree of friendly professionalism. So far it has been an excellent experience.”
“My daughter and I went to the branch with no appointment for account opening, we welcomed by the branch leadership, Bernard and we received best services by Clayton, the senior banker. I appreciate Bernard and Clayton for the phenomenal services at the branch.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Great customer service, friendly employees, high attention to detail, and professional atmosphere. Fast, courteous service every time. Michelle K. exceeds expectations and overdelivers.”