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“This branch is wonderful. Staff is very attentive and helping all the time. They always make you feel special with the smile on their faces. It’s been a pleasure coming here and interacting with these awesome group ladies. Thank you Wylie Woodforest bank.”
“I had a great experience working with Alex Ortiz. He helped me open a new checking account quickly and made the whole process simple and stress-free. He also guided me through getting a loan to buy a car, explaining everything clearly and making sure I got the best option. Very professional, patient, and helpful—I highly recommend him!”
“Beautiful building & Excellent Service. Highly recommend this Local Bank. The staff is always pleasant. Compared to the trash big banks that are too big to fail!”
“Always great service been here several years and love that they don't mass call with sales pitches like other banks. Straight forward and great service like it used to be about everywhere several decades ago.”
“The ladies at the Wylie branch were so kind and helpful to me this morning. I didn't even get their names but I just wanted to say thank you to them
Their phone support techs are always polite and willing to go the extra mile to help.”
“I had the pleasure of speaking with the fraud department on 01/31/24 around 9:30, unsure of the name of the sweet lady i spoke with but she was so sweet and helpful! There was a temporary hold put on my account, and she quickly released it after verifying my identity and got me all fixed up! I highly recommend this bank to everyone!”
9AM - 5PM
3490 FM 544, Wylie
Banks
“My mother banks here and these people take great care of her making sure she has the help needed banking securely always having her back going above and beyond! Very thankful for them!”
“I am blown away by the customer service at this branch! My spouse and I went in yesterday needing some help. Nicole, the manager, was more than willing to help us figure out what our options were and was extremely patient with us trying out multiple routes. Today, my husband went back in with even more questions and requests, and both Nicole and Yousef were amazingly helpful in getting our problem resolved. Thank you for helping us solve that stressful situation!”
“Joshua helped me with a re-activation process that was beyond my job grade. The few other staff that I interacted with were very courteous too. Hope that Agentic AI doesn't get in the way of their career advancement.”
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“My husband recently passed away. We were married 52 years and he handled everything. I decided to step out on my own and refinance my vehicle. Marco was the loan loan advisor .
There are not enough words or room to say all the things about him that he deserves. So I’ll just say the big things. I’m 79 years old ( for those mature) .. I have no skills when it comes to technology. Not even the simple skills. So you can imagine how much trouble I was. So along with not having any business skills, coupled with no technology skills I was a mess to deal with. I had questions after questions. This young man was patient personified! This is, unprecedented in this day and time Things took a lot longer because of me and I know he had a lot more customers.
Thank you, Marco !!! Texans Credit Union is fortunate to have you working for their establishment !!”