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“This branch is wonderful. Staff is very attentive and helping all the time. They always make you feel special with the smile on their faces. It’s been a pleasure coming here and interacting with these awesome group ladies. Thank you Wylie Woodforest bank.”
“I had a great experience working with Alex Ortiz. He helped me open a new checking account quickly and made the whole process simple and stress-free. He also guided me through getting a loan to buy a car, explaining everything clearly and making sure I got the best option. Very professional, patient, and helpful—I highly recommend him!”
“I have my personal banking accounts at Inwood National Bank in Wylie and couldn't be more pleased with the customer service I receive.I just received a call this morning from an Inwood employee that took ownership of a debit card issue I experienced. She went above and beyond to resolve this issue, including calls and emails outside her normal roles and responsibilities. Thank you Julie, and Inwood National Bank!”
“The ladies at the Wylie branch were so kind and helpful to me this morning. I didn't even get their names but I just wanted to say thank you to them
Their phone support techs are always polite and willing to go the extra mile to help.”
“I had the pleasure of speaking with the fraud department on 01/31/24 around 9:30, unsure of the name of the sweet lady i spoke with but she was so sweet and helpful! There was a temporary hold put on my account, and she quickly released it after verifying my identity and got me all fixed up! I highly recommend this bank to everyone!”
9AM - 5PM
3490 FM 544, Wylie
Banks
“My mother banks here and these people take great care of her making sure she has the help needed banking securely always having her back going above and beyond! Very thankful for them!”
“I am blown away by the customer service at this branch! My spouse and I went in yesterday needing some help. Nicole, the manager, was more than willing to help us figure out what our options were and was extremely patient with us trying out multiple routes. Today, my husband went back in with even more questions and requests, and both Nicole and Yousef were amazingly helpful in getting our problem resolved. Thank you for helping us solve that stressful situation!”
“)n 12/02/23 (a Saturday) I had to go inside the branch for a check issue, and dealt with Lizzi as the bank teller. Even with the lobby closing soon, she spent the time to answer any and all questions I had and was incredibly helpful.I had previously read all the negative reviews on this branch on google, so I wasn't really planning on a great customer service experience. I was happily proved wrong, though!Thanks for helping me out and answering my questions, Lizzi!”
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“I am Mart DeVine. Your extraordinary Credit Union Representative by the name of“Ylena or Yiena” is an exceptional representative of this credit union. She always greets me with a very pleasant smile; she has a beautiful personality, and she is always willing to go the extra mile to assist in completing my transactions. She is an absolute asset to your company…she is a “Keeper!””