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“Hailey and Morgan were very knowledgeable and professional. Their thorough explanations of bank products and services were top notch. Proud to be a member of the 1st Convenience Bank Family!!”
“Always extremely professional, courteous, and informative advising.
The #1 key policy that I appreciate is when there may be a questionable purchase on my card is that I will receive an text confirming, or denying the purchase.”
“We recently worked with Megan to purchase our new home, and she was absolutely phenomenal! As a realtor myself, I’ve worked with many lenders over the years, and I can confidently say she stands out! Her communication was consistent and clear and she was proactive in every step of the process. She truly cared about making sure everything went smoothly.”
“My experience working with Mr.Chad Holder today has been excellent! He is extremely knowledgeable and took the time to clearly explain all my options for opening a new account. He explained everything super well, making the entire process smooth and easy to understand. I truly appreciate his personalized attention and outstanding customer service unlike other places I had gone previously.”
“Very pleased with their services, specially with Mr. Patrick Ramsdel (my advisor). We opened a business account every time we have any questions, he try to help us with everything, also the way he interactwwith other customers is very pleasant.
It's a different experience that we never experienced in other banks.”
“ATM was out of order, but repaired & working later in the day. Enjoy how wherever you go, there seems to be a Wells Fargo branch. This branch seems very nice. Love the ability to electronically deposit checks.”
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“Michael Hardy at Extraco Bank was a huge help to both my daughter and me with several transactions. He helped get her remote login fixed, answered our questions, and made everything easy to understand. What could have taken a while or been frustrating was actually quick and enjoyable because of his great attitude and willingness to help. We really appreciate the customer service and are thankful for all his help.”