Austin Regional Clinic: ARC Round Rock offers a wide range of healthcare services in one convenient location. The clinic provides same-day appointments, on-site lab and radiology, and all-night phone nurses. Many patients report positive experiences, describing the staff as friendly and welcoming, which sets a positive tone for visits. The office is noted for running efficiently with small wait times. Certain healthcare providers receive high praise for being incredibly passionate, skilled, and compassionate. They are described as truly caring about patients' health, taking time to listen to concerns, and explaining everything in detail. This knowledgeable and comprehensive care has inspired strong long-term loyalty from families over many years. However, experiences can vary. Some patients have felt that past visits were impersonal, like an assembly line without real connection. While securing an appointment can sometimes take a while, the location is appreciated. There have been isolated negative interactions, with some staff in specific departments like the lab perceived as rude or unprofessional, making patients feel uncomfortable. Despite these occasional issues, many patients wholeheartedly recommend their specific providers and the clinic for quality care.
Miriam U. Nnabuihe, NP absolutely provides excellent care! I'm so glad to have found someone as thorough and knowledgeable as her for my medical care!!
March 2026
Great experience at ARC in Round Rock. Dr Chen was exceptional.
March 2026
The appointment wait time in the reception area seems to decrease with each visit. This we all can stand so I will return!