Finish Line is a favorite store for its huge variety of shoes and clothing. The environment is very welcoming and comfortable. Employees are very helpful in finding the perfect items, with some noted for great customer service. The store can order specific shoes for direct home delivery. However, some employees seemed like they did not want to be there. A strange practice was noted where employees used the customer pin pad to rate themselves. Overall, it is a place where many find what they need and plan to return.
The place is so UNORGANIZED...The customer service is trash...It was only one or two people that actually greeted us when we walked in this past Sunday..The Hispanic gentleman was very helpful sorry I can't remember his name but I think it was Allen or Alex...
February 2026
“Shoutout to Ray at JD Sports for the awesome customer service! He was super helpful, patient, and made sure I found exactly what I was looking for. Great attitude and very professional. Definitely made my shopping experience smooth and enjoyable. Appreciate you, Ray!”
February 2026
Latoya and the rest of the staff were extra helpful and nice. This was my first time shopping here and it won’t be my last. 10/10.
